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Problem purchasing TGEA

by Jan-Reinald Viardo · in Torque Game Engine Advanced · 08/01/2009 (7:21 am) · 4 replies

hi, I am having a problem purchasing TGEA because my mastercard doesnt have a card security code at the moment. I called mastercard here in our country and they said that it have just been implemented here in our country for almost just a month. But they said that it is still possible to use the card for buying online, but in the purchase page they said I just have to cancel or uncheck opt-out option. How can I purchase TGEA? I need it asap so please garagegame reply asap. Thanks.
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Torque 3D Owner Ted Southard
#1
08/02/2009 (7:08 am)
Just so you know, it's the weekend here, so they may not get to this until Monday because people are not usually in the office on Saturdays or Sundays.

Torque Owner Jan-Reinald Viardo
#2
08/02/2009 (7:51 pm)
It's fine. I hope they would reply already since it is Monday already. I need to know how I can buy the product without the security code. Like what MasterCard have explained to me. the opt-out

Torque 3D Owner Deborah M. Fike
Default Studio Name
#3
08/05/2009 (1:36 pm)
Hello, Jan. We looked into this and it may be something to do with your bank account that we don't want to discuss publicly. If you haven't already, please e-mail support@garagegames.com and re-post these details.

Torque Owner Jan-Reinald Viardo
#4
08/06/2009 (6:35 pm)
I have bought already. I just got confused on the date in the billing info. I thought it is the current date but the expiry date of the c.card. Thanks. And also I figured out where to find the security code.