Game Development Community

Can't activate Torsion

by Quest Johnny · in Torsion · 02/10/2009 (4:43 pm) · 144 replies

I recently re-installed my system, and I wanna re-install Torsion

I used the key I had before (should I put it here?) but it doesn't activate.. I know I registered the product before
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Torque 3D Owner Steven Zhou
MXR Corporation Pte Ltd
#21
04/01/2009 (6:36 pm)
Hi, I have the same problem and was referred by Sickhead games people to this forum thread...

Torque 3D Owner Deborah M. Fike
Default Studio Name
#22
04/01/2009 (9:01 pm)
@Steven: I added a new Torsion key to your account. We kept the old key because we're still trying to track down the problem. Let me know if that doesn't work for ya!

Torque 3D Owner Steven Zhou
MXR Corporation Pte Ltd
#23
04/01/2009 (10:41 pm)
Hi Deborah, the new key works. Thanks for your help =)

Torque Owner Drew Robson
#24
04/27/2009 (4:38 am)
Could I get a new key, same issue here.

Associate David Montgomery-Blake
David MontgomeryBlake
#25
04/27/2009 (6:44 am)
You should be good to go with the new key now, Drew!

Torque Owner Drew Robson
#26
04/28/2009 (12:57 am)
Thanks David, that worked.

Torque Owner Ken Johnston
Indiestructable Systems
#27
05/08/2009 (1:32 pm)
my old key is not working either...actually non of my keys are currently working

Associate David Montgomery-Blake
David MontgomeryBlake
#28
05/08/2009 (1:41 pm)
@Kenneth
I just added new keys to your account.

Torque Owner Holger
Default Studio Name
#29
05/13/2009 (11:00 am)
"There has been an internal server error" - I will get when I try to activate my Torsion.

Using the key from my product page.

could you pls check?

thanks!

Torque 3D Owner Deborah M. Fike
Default Studio Name
#30
05/13/2009 (1:17 pm)
I added a new Torsion key to your account. Let me know if that works!

Torque Owner Andy S.
Default Studio Name
#31
05/17/2009 (3:53 am)
Hi,

I have the same problem, the key in my account is not working. Please have a look.

thanks!

Associate David Montgomery-Blake
David MontgomeryBlake
#32
05/17/2009 (12:06 pm)
@Andy S.
You should be good to go with the new key I put on your account.

Torque 3D Owner Markus Enkelmann
#33
05/23/2009 (12:41 am)
Same Problem - "There has been an internal server error"
could you pleas help me David?

Associate David Montgomery-Blake
David MontgomeryBlake
#34
05/23/2009 (8:29 am)
@Markus
Yours should be working since it was a new key. I added another one to your account, so try that. I'm just wondering if you happened to hit a backup or maintenance window on our ignition server since your key was actually new (unlike the majority in this topic that had keys from before we upgraded the ignition server).

Torque 3D Owner Markus Enkelmann
#35
05/24/2009 (1:17 am)
hm, ok.. yesterday i got the message trial ends in two days .. at installation (begin of this month) the registration failed with the message "internal Server Error" - yesterday i got the message "Trial ends in two Days" and the registration fails again with "internal server error", but if i look on the about i see "registered".

Thanks for your efforts. Hope it works - if not, i cry again :)




Torque Owner XD
Default Studio Name
#36
08/25/2009 (6:11 pm)
Bump. Now I'm getting the error message.

Associate David Montgomery-Blake
David MontgomeryBlake
#37
08/25/2009 (6:12 pm)
@XD
I just added a new key to your account.

Torque Owner XD
Default Studio Name
#38
08/25/2009 (6:25 pm)
Still don't seem to activate. :/

Edit: nvm, i kept trying the old key. :P

Torque Owner Iml_sg
#39
09/13/2009 (11:15 pm)
Hi guys

I was wondering if someone could refresh the key in my account too. The message "Your trial has expired" just popped up this morning but I'm using a registered version of Torsion already.

Torque 3D Owner Deborah M. Fike
Default Studio Name
#40
09/14/2009 (2:51 am)
@Iml_sg: A new Torsion key has been added to your account!
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