Game Development Community

Earth to GG can you hear me

by Anthony Ratcliffe · in Torque Game Engine · 12/12/2008 (10:54 am) · 11 replies

Hey,
ok 9 emails to garage games with no response also a personal one to michael (if you havent read it yet this isnt aimed at you).

Ive had one answer off you regarding getting access to the forums. and that was to direct me to a page with the offical doc's on it. not orginally what i asked but helpful. As you know if you have read the emails. I study a games dev course using TGEA i have access from it at uni and therefore have no need to buy the engine. however i do need access to the forums. I've stated that im willing to buy access although not access to the engine as there no need for me.so 150 dollars is a steep price. I thought we could come to some understanding as it is for educational purposes but have recieved no emails back. This has been 2 months since my first one so i thought maybe i might get a reply on here. This isnt a dig at GG but i would like a response

ant

#1
12/12/2008 (11:06 am)
Quote: i have access from it at uni and therefore have no need to buy the engine.

That's not necessarily true. Your school owns a license of the engine, not you. They probably have a commercial license, allowing you access to the source..while at school. Since your school has a license, they can access the forums.

If you want access to the forums, you're most likely going to have to purchase the corresponding license. The private forums are one of the perks of owning a license.

Besides, if you have your own license, you can create your own game, and publish it under your name. This means team building, publishing, and having source code access on your own computer. I don't think GG is going to give you private forum access just because of the school you happen to be attending, and if they did, it may offend some people who have their own license.
#2
12/12/2008 (11:09 am)
They could have an Educational license but I think those usually are special accounts (you usually see XXX Student #003 as their name). Not sure how those are set up.
#3
12/12/2008 (11:13 am)
With the holidays looming, three engine updates dropping at any moment, community management, TDN repairs, iTorque QA, and my normal workload of managing and planning documentation for every current and future engine, I might be a little slow to reply to my e-mails.

Even so, it is deemed acceptable (on a personal level to me), to bump an e-mail to my inbox if a week has passed. Also on a personal level, I'm not a big fan of being called out in the forums for NOT responding immediately.

I will respond to your e-mail, but it will have to be after I push the new Torque X docs live. So the reply may not come for a few more hours.
#4
12/12/2008 (11:14 am)
Right, that would be up to the school though, and he would have a school-issued account I believe.

From www.garagegames.com/developer/torque/education/

Quote:Special Educational Pricing available for schools purchasing 10 or more seats. For details on how to place orders contact Davey Jackson at education@garagegames.com or give him a call at (541) 345-3040 ext#105.

We provide administrators accounts for each seat which can be assigned to students to give full access to our private SDK forums. Version and project control can be easily managed using Subversion or CVS.

I would check with your university to see what they have setup with GG.


*edited for linkage
#5
12/12/2008 (11:20 am)
I never got an e-mail from you about this, so I'm not sure who (other than Michael) you were sending it to.

EDIT:
If your school has an education license with us, you should have access to an educational account which has read-only access to the forums for the engine that is purchased. I believe that is how educational licenses are setup by default, though I know that some student accounts can post as well.
#6
12/12/2008 (11:23 am)
Quote:
...three engine updates dropping at any moment...

I love you!

(PS. Sorry for going offtopic.)
#7
12/12/2008 (12:16 pm)
Lol Stefan I was thinking the same thing.
#8
12/12/2008 (12:59 pm)
Well i got a response lol, thanks. looks like there not willing to set up to allow students access.
#9
12/12/2008 (1:08 pm)
Unless I'm misreading something, it was pointed out a couple of times above that they do all students access via the educational license which I'd presume your uni has in order to be using TGEA as a resource. Ask your tutor or something... if they can't arrange access via their license I think there's whole different question to be asking.
#10
12/12/2008 (1:12 pm)
@Anthony - That's up to your instructor, not us. Your instructor has the login information, so you could ask him/her for that if what you need is critical. Or you could have your instructor e-mail us to figure out a solution.

In other words, there is a chain you have to work through. You -> Instructor -> Us.
#11
12/12/2008 (1:28 pm)
I've actually helped out a few Student #00XX accounts :) It seems to me that you need to talk to your school about providing access to their forum account.

Otherwise anyone could approach GarageGames and claim to be a student and expect forum access to restricted areas.

edit: note to self - must refresh pages that have been open for a while!