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PSK 2.0 Windows (MSI) Installation Fails

by Victor Ferenzi · in Torque X Platformer Kit · 08/24/2008 (7:15 am) · 7 replies

When trying to install the Torque X Platforer Starter Kit 2.0.0.0 I receive the following error message and the install rolls back.

There is a problem with this windows installer package. A program required to complete this
install could not be run. Contact your support personnel or package vendor.

I was wondering if anyone else has had this problem and if so has a solution been provided.
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Torque Owner Victor Ferenzi
#1
08/25/2008 (4:09 pm)
Ok in looking further on this forum I discovered that a possible fix was to install VS2005 C# Express Edition.

Being I am running Windows Vista this was a challenge but after applying the necessary updates to the Framework (SP1 and SP1 for Vista) I was able to run the Platformer Starter Kit install successfully.

It would be nice if the vendor would fix the MSI so it is not dependent on this version of C# to be installed.

Torque Owner xenite
#2
10/10/2008 (9:12 am)
Agreed.

Have you tried installing C#EE in order to meet the requirements of the MSI, then uninstalling it and using PSK with VS05?

Torque Owner Victor Ferenzi
#3
10/11/2008 (9:57 am)
I have not uninstalled C#EE. I have all three installed on my machine (C#EE, VS2005 Team for SD, and VS2008 Team for SD).

I am able to use VS2005 with the PSK2.0 with no problems with my current environment.

Associate David Montgomery-Blake
David MontgomeryBlake
#4
10/14/2008 (9:31 am)
You can use it without installing express, but the installer was still expecting express during the install, which was problematic for those who didn't have it since it threw a seemingly unrelated error.

Torque Owner Gary Johnson
#5
02/07/2009 (3:35 am)
Sorry to resurrect a thread, but I figured I'd document this process.
I didn't feel like installing express, so I went this route: install until you reach the error, and then before continuing, copy the contents of these folders somewhere else so they won't be removed by the rollback:
1)%PROGRAMFILES%\GarageGames\Torque X Platformer Kit\v2.0.0.0\

If you don't have any version of VC#EE or VS2005, grab these folders as well:
2)[Some Drive Letter]:\CSEXPRESSINSTALLDIR\
3)[Some Drive Letter]:\VS2005DIR\

Otherwise, I believe they'll end up wherever you configured Visual Studio to look for Item and Project Templates (stored as system environment variables %VS2005DIR% and %CSEXPRESSINSTALLDIR%). The default for VS2005 is %USERPROFILE%\My Documents\Visual Studio 2005\Templates\. Once you find the Templates folder, grab [Templates]\ProjectTemplates\CSharp\XNA Game Studio 2.0\*.zip so that they don't get removed by the rollback. When the rollback is done you can paste all of these folders back wherever the installer tried to place them originally.

I'm not sure if the installer performs any additional actions, but Visual Studio should be able to find those templates as long as they're in the appropriate folder.

Torque Owner Wicked Sunny
#6
05/18/2009 (9:55 am)
Gary

This doesn't work, even though the template folders are there in form of zip files, the platformer main txb files do not get copied.

I think someone needs to update the tdn wiki, that you need VS 2005 and not VS 2008

Jesús Bosch
#7
07/30/2009 (10:46 am)
if the installer does not work who beleives than someone will buy it?

I've downloaded the demo and the installer does not work...