Just Purchased AFX/TGEA (moderator pls)

#1 Just taking a guess here as I don't own TGEA... I don't think a profile is strictly necessary. If a profile exists for some cards it's probably because those particular cards contain quirks that TGEA needs to know how to deal with. For all other cards a generic profile is most likely used; seems unlikely that a specific profile would need to exist for every type of graphics card. Something along those lines anyway.

RE your forum woes, I take it you've visited the edit Forum Subscriptions button and subscribed to the TGEA forums?

#2 Its not coming up as a option Tim, i checked, which is why i posted in the public forums. Does anyone else with a Radeon and TGEA have this issue. Or does having ATI mean one cant play a tgea game? (im joking and serious at the same time). There are profiles for Nvidia cards btw, a quadro force.

#3 It doesn't seem that you purchased TGEA. You purchased an upgrade to the AFX kit that supports TGEA, but do not have a license for TGEA itself which is required.

I'm checking into this.

#4 Not sure if i follow you, so i purchased a tgea AFX, but becuase i dont own the original TGEa i dont get access tot he forums, thats pretty wierd. I mean thats like handing the kids the keys to the car but not teaching them how to drive it. its same with the TLK, i have 1.4.2, 1.5.2, and afx but i dont have access to te TLK private forums, i mean how many products do i need that has TLK in it to warrent access to it.

Id love to actually be able to use the afx tgea kit. which i have paid for. It still doesnt resolve that other error, any ideas on that?

#5 The obvious question is why you upgraded to the TGEA version without having a TGEA license. To use an add-on pack, it would make sense to own the original engine that you're adding on to.

I'm not sure why your graphics profiles aren't working. I haven't seen that particular error. Often drivers cause the DirectX version errors, but I can't recall a profile error.

#6 Well why offer a TGEA AFX 1.1 full version without requiring a TGEA licence in the first place, i mean think about it. why am i going to pay 270 bucks for TGEA when i pay 45 bucks to upgrade to TGEA AFX. it doesnt seem like a addon pack.. Looks pretty complete to me David, Engine source, all the .cs files. So Im not sure if there is something i missed when i purchased it. But as you can see. its not a addon. its a upgrade from TGE afx to TGEA afx. just like one can upgade from TGE to TGEA. Unless i am mistaken. If i am then someone load it up and confirm it. David, you dont seem to certain about that TGEA answer.

#7 I'm quite certain that it is a mistake in processing. AFX includes the source to TGEA because of the massive changes that would be difficult to implement by hand. Just like AFX requires TGE to be purchased, AFX TGEA should require TGEA. But the order processing isn't registering that.

EDIT:
Right now it is just registering prior access to AFX, not the TGEA requirement.

#8 I just thought id post this. for your convience.

Upgrade Pricing for AFX for TGE Users
Existing AFX users can upgrade to AFX for TGEA at a discount using one of these three options:

1 - Upgrade from AFX:CoreTech/TGE to AFX:CoreTech/TGEA - INDIE Price: $45

2 - Upgrade from AFX:CoreTech/TGE to AFX:ComboPack/TGEA - INDIE Price: $70

3 - Upgrade from AFX:ComboPack/TGE to AFX:ComboPack/TGEA - INDIE Price: $45

#9 So i can expect this to be resolved at some point?

Or are we going to see, the same response as half the other forum/ purchase items, with them having to be manually swapped over. When will GG take some money and be upgrading this site, its getting the point that the products themselves are overtaking the actual site in almost totality.

We have seen the TLK, the RTS kit for the longest time was defunt(thanks to the RTS guys for resolving that issue btw), now AFX/TGEa is having that issue. I mean am i seeing a pattern here? Im not saying your not trying your best. But at what point should i start worrying..
Dont make me go through the post and find the ones where you and other employees have stated that the processing/site cant be changed.

And if your curious of my loyalties. etc


Why would a person buy TGEa twice. I mean seriously. Just like a person couldnt buy AFX/TGEa right off the bat. they would need TGEa then upgrade to AFX version, i did the same thing through the TGE -> AFX -> AFX/TGEa route.

#10 Two things:

When the product was posted for sale, a dependency was missing, and it's being addressed. Whenever you buy a code/content kit for a specific engine, it should not let you purchase unless you already have the engine, and it did.

You do not own Torque Game Engine Advanced, so it should not have let you purchase the Torque Game Engine Advanced AFX Kit.

Buying the upgrade for a kit does not also allow you to automatically receive a new engine. You would still need to purchase the TGE to TGE-A upgrade before you could use the TGE-A AFX kit.

#11 Stephen, but i already bought it? thats makes no sense. So why even offer a upgrade price? that totally makes half of whats up on the site, totally a) misleading b) false

I refer to my previous post, that details a person with AFx/TGE can upgrade the core kit to AFX/TGEa and a person with the combo AFX/TGE can upgrade to AFX/TGEa combokit. The AFX upgrade includes the engine. So how can you take that away from the product. Im not following your Logic.

qoute - Buying the upgrade for a kit does not also allow you to automatically receive a new engine. You would still need to purchase the TGE to TGE-A upgrade before you could use the TGE-A AFX kit. -end qoute

Yet, the upgrade incudes the engine, as its is required. So i have the engine, but your saying i dont have the engine rights? Am i in the possesion of aa engine i dont have the rights to upgrade to? by calling it add on, sure its a add on to AFX/TGEa. I upgraded from AFX/TGE combo Kit. as per the snapsot screen, the product purchasing page, and the forum post by jeff faust. So thats 3 places where the upgrade was posted, with price, and obviously it included the engine.

#12 It's a no brainer that AFXA as an upgrade from AFX would not include TGEA. It is obviously meant as an upgrade for TGEA and AFX users. I'm not sure why someone would want it to be something else, especially if you already owned TGEA. Again, if you already own TGEA, I'm not sure what your argument is.

If you did not own TGEA and saw some shrewd way to get TGEA for free via loophole, that's something different. The loophole will close soon, and it's OBVIOUS it was not meant to be.

#13 You haven't purchased the Torque Game Engine Advanced product previously...you havepurchased Torque Game Engine, and the AFX kit for Torque Game Engine.

The upgrade that you just recently purchased for AFX kit is a "good deal" by Jeff for previous AFX owners, letting them get the TGE-A version of his amazing kit cheaply if they have already purchased AFX for the other engine (TGE).

As I said, our web site shouldn't have allowed you to purchase the "upgrade" (which is actually just a deal on a new version, for a new engine) if you didn't already own the dependency (the engine itself).

To summarize:

Jeff's "upgrade" is for his code, and requires previous ownership of the GG Torque Game Engine Advanced. Unfortunately, the publishing of the SKU for purchase didn't include this dependency, and that was our fault--and for that we apologize.

This is being handled right now, and as soon as things are cleared up, Brett or Fritz should be posting with your options.

#14 Edward,

I have refunded your purchase of the AFX for TGEA upgrade from TGE. We did not have our purchase pre-requisites set up properly for the product, all AFX for TGEA purchases should require ownership of TGEA. The reason for this is as stated above: it is an add-on pack, not a complete engine, and is used in conjunction with the underlying engine.

To anyone else following this, the upgrade products will be inactive until we sort out the pre-requisites.

#15 Just one more clarification to hopefully have the situation make more sense as to what is included in Jeff (and other's) kits:

--most of the authors of a kit will provide, as a courtesy a pre-compiled version of their kit + the underlying engine, as well as their kit already integrated with the underlying engine, so customers don't have to merge the code themselves. This is done with our approval because purchase of the kit normally requires previous ownership of the underlying engine, but as Fritz just confirmed, that underlying dependency didn't "take" when the new SKU was published to our web store yesterday.

Again, we're sorry that this dependency was missed, and apologize for the misunderstanding and inconvenience. As Fritz mentioned, you've been refunded your purchase of the AFX kit upgrade, and we're working on the issue as I write this :)

#16 You only bought the AFX upgrade, no upgrade to your TGE license.

Without owning TGEA you can not apply the upgraded AFX to anything. It needs the existance of TGEA which you don't own.

The upgrade only includes the upgrade to the engine but not the engine itself and therefor will not work if you do not own the engine itself.

If you want to use AFX for TGEA you must own TGEA, logically

#17 When you guys were removing the afx addon from my account did you guys accidently do something to my afx access to forums as a whole? it no longer shows up on my edit subscription or my other items. yes it is still in my account.

#18 It's being fixed, and sorry again for the issues.

#19 Sorry for the inconvenience Edward. Since AFX for TGEA uses the same forum permissions, when we refunded that product, it automatically removed those permissions. You should have AFX forum access back now.

#20 Sorry for the inconvenience everyone, our website has an issue with dual dependencies but we still want to make upgrades possible for those of you with TGEA and the TGE version of the AFX kit. Unfortunately, there is no easy way of doing this at the moment so those of you who qualify for the upgrade and want to purchase it you can email either myself at derekb at garagegames.com or Eric at ericf at garagegames.com. Sorry again for all the hassle, we are currently looking into a more elegant solution.