TGEA demo Crash

#1 Ontario, are you running the latest drivers for your video card from http://www.nvidia.com ?

Also, can you grab the contents of the console.log from the TGEA directory and post it here after trying the above step?

#2 Thanks Kenneth- it's working smoothly this morning after updating my video drivers.

#3 Actually, I have the same problem again. Earlier today I ran the TGEA demo to completion for the first time. When I tried firing it up again today, it froze about 15 seconds into the demo.

Here is half of console.log Kenneth requested:

//-------------------------- 7/31/2007 -- 14:51:44 -----
Processor Init:
Intel Pentium 4, ~3.35 Ghz
(timed at roughly 3.37 Ghz)
FPU detected
MMX detected
SSE detected

Math Init:
Installing Standard C extensions
Installing Assembly extensions
Installing FPU extensions
Installing MMX extensions
Installing SSE extensions

Initializing platform...
Input Init:
keyboard0 input device created.
mouse0 input device created.
DirectInput enabled.

Creating GFXDevice...
Done
Initializing chunk mappings...
o 'TEXT' maps to TextChunk
o 'SCHK' maps to UnknownChunk
o 'SCHK' maps to SimChunk
creator;demo
--------- Loading MODS ---------
Executing demo/main.cs.
Executing common/main.cs.
Missing file: common/defaults.cs!
Executing common/client/unicodeStrings.cs.
Executing demo/client/defaults.cs.
Executing demo/server/defaults.cs.
Executing demo/client/prefs.cs.
Executing demo/server/prefs.cs.
Executing creator/main.cs.
Executing common/main.cs.
Missing file: common/defaults.cs!
Executing common/client/unicodeStrings.cs.

--------- Parsing Arguments ---------

--------- Initializing MOD: Common ---------
Executing common/client/canvas.cs.
Executing common/client/audio.cs.

--------- Initializing MOD: Torque Demo ---------
Executing demo/client/init.cs.
Executing demo/server/init.cs.
Executing demo/data/init.cs.
Executing demo/data/terrains/highplains/propertyMap.cs.

--------- Initializing MOD: Torque Demo Server ---------
Executing common/server/audio.cs.
Executing common/server/server.cs.
Executing common/server/message.cs.
Executing common/server/commands.cs.
Executing common/server/missionInfo.cs.
Executing common/server/missionLoad.cs.
Executing common/server/missionDownload.cs.
Executing common/server/clientConnection.cs.
Executing common/server/kickban.cs.
Executing common/server/game.cs.
Executing demo/server/scripts/commands.cs.
Executing demo/server/scripts/centerPrint.cs.
Executing demo/server/scripts/game.cs.

--------- Initializing MOD: Torque Demo Client ---------
Executing demo/client/ui/customProfiles.cs.
Executing common/client/message.cs.
Executing common/client/mission.cs.
Executing common/client/missionDownload.cs.
Executing common/client/actionMap.cs.
Video Init:
DirectX version - 9.0T
GFXD3DDevice - using 'd3dx9_32.dll' for dynamic linking.
Direct 3D device found

Cur. D3DDevice ref count=1
Pix version detected: 3.000000
Vert version detected: 3.000000
Initializing GFXCardProfiler (D3D9)
o Vendor : 'NVIDIA'
o Card : 'GeForce 6200'
o Version: '62.18'
- Scanning card capabilities...
GFXCardProfiler (D3D9) - Setting capability 'autoMipMapLevel' to 1.
GFXCardProfiler (D3D9) - Setting capability 'maxTextureWidth' to 4096.
GFXCardProfiler (D3D9) - Setting capability 'maxTextureHeight' to 4096.
- Loading card profiles...
- Loading card profile profile/D3D9.cs
- Loading card profile profile/D3D9.NVIDIA.cs
- No card profile profile/D3D9.NVIDIA.GeForce6200.cs exists
- No card profile profile/D3D9.NVIDIA.GeForce6200.6218.cs exists
Executing common/ui/defaultProfiles.cs.
Executing common/ui/ConsoleDlg.gui.
Texture Manager
- Approx. Available VRAM: 268435456
- Threshold VRAM: 134217729
- Quality mode: high
Executing common/ui/MessageBoxOkDlg.gui.
Executing common/ui/MessageBoxYesNoDlg.gui.
Executing common/ui/MessageBoxOKCancelDlg.gui.
Executing common/ui/MessagePopupDlg.gui.
Executing common/ui/HelpDlg.gui.
Executing common/ui/RecordingsDlg.gui.
Executing common/ui/NetGraphGui.gui.
Executing common/ui/LoadFileDlg.gui.
Executing common/ui/SaveFileDlg.gui.
Executing common/client/metrics.cs.
Executing common/ui/FrameOverlayGui.gui.
Executing common/client/messageBox.cs.
Executing common/client/screenshot.cs.
Executing common/client/cursor.cs.
Executing common/client/help.cs.
Executing common/client/recordings.cs.
Executing common/client/shaders.cs.
Executing common/lighting/sgShaders.cs.
Executing common/client/materials.cs.

OpenAL Driver Init:
OpenAL
Vendor: Creative Labs Inc.
Version: OpenAL 1.0
Renderer: Software
Extensions: EAX 2.0, EAX 3.0, EAX Unified, and EAX-AC3

Executing demo/client/scripts/audioProfiles.cs.
Executing demo/client/ui/defaultGameProfiles.cs.
Executing demo/client/ui/PlayGui.gui.
Executing demo/client/ui/CameraGui.gui.
Executing demo/client/ui/SceneGui.gui.
Executing demo/client/scripts/PageGui.cs.
Executing demo/client/ui/ChatHud.gui.
Executing demo/client/ui/playerList.gui.
Executing demo/client/ui/overlayDlg.gui.
Executing demo/client/ui/mainMenuGui.gui.
Executing demo/client/ui/aboutDlg.gui.
Executing demo/client/ui/startMissionGui.gui.
Executing demo/client/ui/joinServerGui.gui.
Executing demo/client/ui/loadingGui.gui.
Executing demo/client/ui/endGameGui.gui.
Executing demo/client/ui/optionsDlg.gui.
Executing demo/client/ui/remapDlg.gui.
Executing demo/client/ui/StartupGui.gui.
Executing demo/client/ui/ProductGui.gui.
Executing demo/client/ui/MainMenuDlg.gui.
Executing demo/client/ui/overview_main.gui.
Executing demo/client/ui/features/features_main.gui.
Executing demo/client/ui/features/features_script.gui.
Executing demo/client/ui/features/features_gui.gui.
Executing demo/client/ui/features/features_net.gui.
Executing demo/client/ui/features/features_render.gui.
Executing demo/client/ui/features/features_shader.gui.
Executing demo/client/ui/features/features_terrain.gui.
Executing demo/client/ui/features/features_interior.gui.
Executing demo/client/ui/features/features_mesh.gui.
Executing demo/client/ui/features/features_water.gui.
Executing demo/client/ui/features/features_sound.gui.
Executing demo/client/ui/AnimationSceneGui.gui.
Executing demo/client/ui/DetailSceneGui.gui.
Executing demo/client/ui/MountingSceneGui.gui.
Executing demo/client/scripts/client.cs.
Executing demo/client/scripts/game.cs.
Executing demo/client/scripts/missionDownload.cs.
Executing demo/client/scripts/serverConnection.cs.
Executing demo/client/scripts/playerList.cs.
Executing demo/client/scripts/loadingGui.cs.
Executing demo/client/scripts/optionsDlg.cs.
Executing demo/client/scripts/chatHud.cs.
Executing demo/client/scripts/messageHud.cs.
Executing demo/client/scripts/mainMenuGui.cs.
Executing demo/client/scripts/playGui.cs.
Executing demo/client/scripts/cameraGui.cs.
Executing demo/client/scripts/fpsGui.cs.
Executing demo/client/scripts/racingGui.cs.
Executing demo/client/scripts/sceneGui.cs.
Executing demo/client/scripts/joinServerGui.cs.
Executing demo/client/scripts/startMissionGui.cs.
Executing demo/client/scripts/centerPrint.cs.
Executing demo/client/menu_threads.cs.
Set::add: Object "product_main" doesn't exist
Executing demo/client/scripts/default.bind.cs.
Executing demo/client/config.cs.
Executing demo/client/scripts/glowBuffer.cs.
Executing demo/client/scripts/precip.cs.
Executing common/client/shaders.cs.
Executing common/lighting/sgShaders.cs.
Executing demo/client/scripts/shaders.cs.
Executing demo/client/scripts/commonMaterialData.cs.
Executing common/client/materials.cs.
Executing demo/data/water/materials.cs.
Executing demo/data/shapes/test/materials.cs.
Executing demo/data/shapes/spaceOrc/materials.cs.
Executing demo/data/shapes/panels/materials.cs.
Executing demo/data/materials.cs.
Executing demo/data/interiors/test/materials.cs.
Executing demo/data/interiors/materials.cs.
Binding server port to default IP
UDP initialized on port 0

#4 And the second half:

--------- Initializing: Torque Creator ---------
Executing creator/editor/editor.cs.
Executing creator/editor/particleEditor.cs.
Executing creator/scripts/scriptDoc.cs.
Executing creator/ui/creatorProfiles.cs.
Executing creator/ui/InspectDlg.gui.
Executing creator/ui/GuiEditorGui.gui.
Executing creator/ui/lightEditor.gui.
Executing creator/ui/lightEditorNewDB.gui.
Engine initialized...
PushThread: main_menu_thread
Update: main_menu_thread page: 0
isNext: 0 - 1
Exporting server prefs...
Executing demo/server/scripts/audioProfiles.cs.
Executing demo/server/scripts/camera.cs.
Executing demo/server/scripts/markers.cs.
Executing demo/server/scripts/triggers.cs.
Executing demo/server/scripts/inventory.cs.
Executing demo/server/scripts/shapeBase.cs.
Executing demo/server/scripts/staticShape.cs.
Executing demo/server/scripts/radiusDamage.cs.
Executing demo/server/scripts/chimneyfire.cs.
Executing demo/server/scripts/item.cs.
Executing demo/server/scripts/weapon.cs.
Executing demo/server/scripts/flag.cs.
Executing demo/server/scripts/environment.cs.
Executing common/server/lightingSystem.cs.

//-----------------------------------------------

Loading light datablocks from: common/lighting/lights/*.dso

Loading light datablocks from: common/lighting/lights/*.cs
Executing common/lighting/lights/zoneLight.cs.
Executing common/lighting/lights/testLightDB.cs.
Executing common/lighting/lights/terrainLight.cs.
Executing common/lighting/lights/sgSpotDataBlock.cs.
Executing common/lighting/lights/sgMountLight.cs.
Executing common/lighting/lights/sgGooDataBlock.cs.
Executing common/lighting/lights/sgDynamicDataBlock.cs.
Executing common/lighting/lights/lowLight.cs.
Executing common/lighting/lights/greenLight.cs.
Loading complete.
//-----------------------------------------------


//-----------------------------------------------

Loading light datablocks from: common/lighting/filters/*.dso

Loading light datablocks from: common/lighting/filters/*.cs
Executing common/lighting/filters/Filter1.cs.
Loading complete.
//-----------------------------------------------

Executing demo/server/scripts/scene.cs.
Warning: shape demo/data/shapes/test/newBox2.dts collision detail 0 (Collision-1) bounds exceed that of shape.
Executing demo/server/scripts/fps.cs.
Executing demo/server/scripts/player.cs.
Executing demo/data/shapes/spaceOrc/player.cs.
Validation required for shape: demo/data/shapes/spaceOrc/player.dts
Executing demo/server/scripts/aiPlayer.cs.
Validation required for shape: demo/data/shapes/spaceOrc/player.dts
Executing demo/server/scripts/crossbow.cs.
ParticleEmitterData(CrossbowBoltEmitter) velocityVariance > ejectionVelocity
Error: shape demo/data/shapes/crossbow/ammo.dts-collision detail 0 (Collision-3) bounds box invalid!
Executing demo/server/scripts/car.cs.
*** LOADING MISSION: demo/data/missions/features.mis
*** Stage 1 load
*** Stage 2 load
Executing demo/data/missions/features.mis.
*** Mission loaded
Mission Type: DemoScene
Connect request from: IPX:20202020:202020202020:28530
Connection established 1924
CADD: 1925 local
*** Sending mission load to client: demo/data/missions/features.mis
Mapping string: ServerMessage to index: 0
Mapping string: MsgConnectionError to index: 1
Mapping string: MsgLoadInfo to index: 2
Mapping string: MsgLoadDescripition to index: 3
Mapping string: MsgLoadInfoDone to index: 4
Mapping string: MsgClientJoin to index: 5
Mapping string: Welcome to the Torque demo app %1. to index: 6
Mapping string: Visitor to index: 7
Mapping string: MissionStartPhase1 to index: 8
*** New Mission: demo/data/missions/features.mis
*** Phase 1: Download Datablocks & Targets
Mapping string: MissionStartPhase1Ack to index: 0
Warning: shape demo/data/shapes/test/newBox2.dts collision detail 1 (Collision-1) bounds exceed that of shape.
Validation required for shape: demo/data/shapes/spaceOrc/player.dts
Validation required for shape: demo/data/shapes/spaceOrc/player.dts
Error: shape demo/data/shapes/crossbow/ammo.dts-collision detail 1 (Collision-3) bounds box invalid!
Mapping string: MissionStartPhase2 to index: 9
*** Phase 2: Download Ghost Objects
Mapping string: MissionStartPhase2Ack to index: 1
Ghost Always objects received.
Mapping string: MissionStartPhase3 to index: 10
common/client/missionDownload.cs (67): Unable to find function StartClientReplication
fxFoliageReplicator - replicated client foliage for 0 objects
*** Phase 3: Mission Lighting
Successfully loaded mission lighting file: 'demo/data/missions/features_233f13e5.ml'
Mission lighting done
Mapping string: MissionStartPhase3Ack to index: 2
Activating Scene #0
Scene WelcomeScene open
Static Camera
Mapping string: MissionStart to index: 11
Mapping string: SyncClock to index: 12
Mapping string: SetGameGUI to index: 13
*** Initial Control Object
Activating DirectInput...
keyboard0 input device acquired.
Mapping string: Tarkof to index: 14
Scene WelcomeScene closed
Activating Scene #1

#5 Sorry to hear that you are still having problems. I will attempt to get some time where I can look over these logs in detail.

In the mean time, can you do some basic maintenance steps such as - make sure you have all the latest software updates for your system, blow all the dust out of your case and vid card fans, etc.

Maybe reinstall TGEA to a different directory or drive and see if anything changes.

Once I have a chance to look through the logs I will post back and let you know if I find anything unusual.

#6 By crashing, do you mean just the Torque application crashing or freezing, or is it Windows? I'm asking because you mention a BSOD and your system freezing. If it is Windows going down entirely even after the update, then it is definitely not Torque but rather some driver issue that--oddly enough--persists even after the update.

#7 Those Pentium 4's running over 3Ghz were known to be heat demons. Perhaps the heat issues present are the root cause of the crash. Can you play demanding 3D games for long periods of time without locking up? A good test might be running Prime95 for an hour and/or looping one of the 3dmark demos. Heat also seems like a good culprit if it is crashing at a different spot in the demo, but can sometimes complete it.

Good luck with figuring it out!

#8 Thanks everyone for your suggestions. I haven't had crashing problems since running on a much better machine.