Where's my 3DSW order
by Nick Albright · in Artist Corner · 08/17/2006 (7:41 pm) · 5 replies
Sorry, just need to rant. I purchased 3DSW so our level guy could...well start messing with making levels :) I can't exactly why I went with 3DSW, but something at the time told me to get this app. I ordered this on Monday night; it's now thursday night. I haven't seen a thing other than a confirmation that they took my money. The 2 emails I got Monday night said I should be approved for the purchase with in 24 hours, now I'm moving on to 72 hours. Can anyone verify that they had to wait this long? My CC's been charged.
Looking through some of the forums at leadwerks it seems that 5.49 has issues with getting DIF's right. What are people using? Please don't tell me I should have bought something else :)
Looking through some of the forums at leadwerks it seems that 5.49 has issues with getting DIF's right. What are people using? Please don't tell me I should have bought something else :)
About the author
#2
Can't really help you on not receiving the app, I'd suggest the Leadwerks forum or e-mailing I believe it is Josh at Leadwerks(?).
On the version issue, when you do get a hold of it, i.e. you're registration, I'd suggest getting version 5.43 and *NOT* updating at this point to any version after that. I haven't had any problems with that version and Torque, but the later ones I have. I imagine you'll hear the same from other 3DWS/Torque users. Maybe one of the newer versions is ok now, but I'm not ready to risk it. I *believe* you're still able to download earlier versions, but again I'd get a hold of Leadwerks.
- Alan
08/17/2006 (7:52 pm)
Nick,Can't really help you on not receiving the app, I'd suggest the Leadwerks forum or e-mailing I believe it is Josh at Leadwerks(?).
On the version issue, when you do get a hold of it, i.e. you're registration, I'd suggest getting version 5.43 and *NOT* updating at this point to any version after that. I haven't had any problems with that version and Torque, but the later ones I have. I imagine you'll hear the same from other 3DWS/Torque users. Maybe one of the newer versions is ok now, but I'm not ready to risk it. I *believe* you're still able to download earlier versions, but again I'd get a hold of Leadwerks.
- Alan
#3
08/17/2006 (10:13 pm)
If your PayPal account is tied to an electronic check instead of a credit card, then they will wait until the eCheck clears before they send you the registration key. Our guy who does the purchasing had checks tied into his paypal account as backup, and had forgotten to update the CC when it expired so we had to wait 4 or 5 days to receive our key. 
#4
But i think you should be doing these kind of post in the Leadwerks forums and not here.
If you bought it by thegamecreators website the delivery time seems to longer.
I got mine within a hour from leadwerk.
08/17/2006 (11:36 pm)
Just drop Josh a mail, and he will help you..But i think you should be doing these kind of post in the Leadwerks forums and not here.
If you bought it by thegamecreators website the delivery time seems to longer.
I got mine within a hour from leadwerk.
#5
08/18/2006 (6:36 am)
True that this obviously isn't the place to find out about my order. Just thought I'd rant a little. I'll have to drop Leadwerks an email, but I'm not sure if they can help since I bought it through thegamecreators website. It just seems to painful; it's an online company with a criptic way of handling their business. I can't even seem to find a number to talk to someone, let alone that it's going to be an international call. Thanks for the 5.43 info. 
Torque Owner Fucifer