Game Development Community

Cannot buy PSK Pro Version (Fixed)

by Pascal Stiefel · in Site Feedback · 07/24/2011 (10:41 am) · 9 replies

I bought the indie version of PSK
and would like to upgrade to the Pro Version which GG displays will cost me 0.05$
when i try to put the item in to my cart GG website will not load the next page and i cannot buy the product with my account. Seems to be an error with the GG website, uploading Avatars and Forum Notifications do not work as well.

I would really really like to buy the Pro Version of PSK anyone knows what i should do ?
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Torque 3D Owner Ryan Jones
Lightsire Entertainment
#1
07/24/2011 (8:58 pm)
You should probably contact them directly instead of forum, I'm sure they want your money.

http://www.garagegames.com/company/contact

Torque Owner Pascal Stiefel
#2
07/25/2011 (5:10 am)
I've written support hope they'll fix the website bugs soon

Associate David Montgomery-Blake
David MontgomeryBlake
#3
07/25/2011 (6:29 am)
If you add it to your cart, you will see the upgrade price. I'll have to have the webteam look at why it is displaying the incorrect price. It was my understanding that it would only show the $.05 after upgrading to pro, which was weird enough, but it should not be causing confusion before the upgrade.

Associate David Montgomery-Blake
David MontgomeryBlake
#4
07/25/2011 (6:30 am)
Also moved this to Site Feedback.

Torque Owner Pascal Stiefel
#5
07/25/2011 (6:34 am)
GG wont let me load my cart anymore since i added the PRO upgrade into it, it simply crashes the website when i try to click "cart (1)" from my account

Associate David Montgomery-Blake
David MontgomeryBlake
#6
07/25/2011 (2:10 pm)
Logged as GGC-911.

Torque 3D Owner Christopher Tauscher
Default Studio
#7
07/25/2011 (4:04 pm)
@Pascal Stiefel: What web browser, version and device are you using to access the stores cart?

Torque Owner Pascal Stiefel
#8
07/26/2011 (3:16 am)
Firefox 3.6.18 Windows 7

Torque Owner Pascal Stiefel
#9
07/26/2011 (3:27 am)
Someone seems to have fixed it, awesome !
I just bought the PRO Version of the Platformer KIT for 26$