Att. Mr. Perry Font issue in engine. -RESOLVED

#1 @Dustin - I saw the image in the e-mail you sent me. This is very strange behavior. I have never encountered this problem on any of my machines. I am currently upgrading my developer machine to 10.6.7 to see if that is a problem. While that is happening, can you open tgb/console.log and read through the text. Look for any warnings, errors, or messages related to "missing."

#2 Thanks for the reply. I could only find this

Missing file: /Users/dustinzagumny/Library/Application Support/GarageGames/iTorque 2D v1.4.1/imageEditorPrefs.cs!

I hope it helps you out in solving this problem

Thanks

#3 Just upgraded to 10.6.7. It's working fine for me. The missing file isn't the cause of the problem. Can you e-mail me your console.log file so I can scrub through it and see if something stands out?

Also, where did you install the engine? What directory?

#4 It will be on it's way in a min. I followed the instructions and dragged it into the application folder in the installer as directed.

#5 ok.... I did some testing on my end. The computer that I need it to run on is a laptop and it won't work. However it works fine on my desk top. This is still a problem for me because I need it to work on this laptop.
The laptop specs are as follows:
Model Name: MacBook Pro
Model Identifier: MacBookPro7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP71.0039.B0B
SMC Version (system): 1.62f6

NVIDIA GeForce 320M:

Chipset Model: NVIDIA GeForce 320M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x08a0
Revision ID: 0x00a2
ROM Revision: 3533
Displays:
Color LCD:
Resolution: 1280 x 800
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes

I think that is all you will need I am looking into a driver update for the Nvidia card now.

#6 @Dustin - Alright. I'm going to escalate this and bring it to our QA team's attention. We are getting a lot of new hardware tomorrow, so I will see if we can match one to your system. Let me know if anything improves after the Nvidia update.

#7 After the Nvidia update nothing improved. I am at a complete loss now. Thank you for your time.

#8 @Dustin
I just finished testing on my personal MacBook which is the same specs as yours. No dice unfortunately, everything is running correctly as expected. It could possibly be a bad install. Try removing it and reinstalling, it may be a good idea to redownload the installer as well.

#9 @Mr.Burns... Did as you suggested and still no good. I am backing up my system now and I am going to do the drastic... a fresh reinstall of my OSX back from the original and re-reinstall iTorque then see if it works. If it does then I will reinstall my programs one at a time till it brakes then see what it was.

#10 @ Mr. Burns
Ok I have nuked my system did a complete reinstall and it is still the same. I even downloaded it via cable and not wifi after the fresh install. So now I am at a huge loss. I have literally just the OSX 10.6.7 and Xcode 4.0.2. I am really confused now. And to top it off now the iTorque projects will not open at all. Sigh.......

#11 @ Mr. Burns & Mr. Perry
Solved the Issue!!!!!!! YA!!!!! Ok never install PowerMate updated driver on your mac if you want iTorque 2D to work.... It's FONT is what was messing up the engine.

I thank you for your help and am looking forward to using the engine.

Cheers!

#12 Glad to hear you got it sorted out!