Game Development Community

Where have the torque staff gone?

by Alistair Lowe · in General Discussion · 09/17/2010 (4:40 pm) · 5 replies

Hi Guys,

Does anyone know if the Torque staff are currently busy or if there's a new way of contacting them?

I've been attempting to call/e-mail to make an educational site purchase of their software but have been unable to obtain a response for several weeks now.

Cheers
NextNext Thread
PrevPrevious Thread
More from General Discussion


Torque 3D Owner Matt Huston
Atomic Banzai Games
#1
09/17/2010 (4:51 pm)
Preparing to release T3D 1.1b3

Employee Michael Perry
ZombieShortbus
#2
09/17/2010 (4:53 pm)
@Alistair - Send me an e-mail directly: michaelp@torquepowered.com. I will put you into contact with the exact person you need to speak with.

Associate David Montgomery-Blake
David MontgomeryBlake
#3
09/17/2010 (5:10 pm)
@Alistair
Have you been using the support contact? I haven't seen a single e-mail from you come through. I just want to make sure that things are getting to me if there is a site issue.

You can e-mail Mich or I (davidb@torquepowered.com) and we'll try to take care of any inquiries.

Employee Michael Perry
ZombieShortbus
#4
09/17/2010 (5:27 pm)
Yup. For future reference try using support@torquepowered.com. David is on top of those requests. For now, we have the issue taken care of.

Torque Owner Alistair Lowe
#5
09/17/2010 (7:48 pm)
Thank you very much guys, it's been a great help so that we can get the software in time for our courses.

@David I had previously tried both the education@torquepowered.com and the (702) 560-5379 number, leaving a message. I also tried by e-mail and phone to contact Michael Blenden who we originally spoke to.

Perhaps this was partially a spam issue but either way thank you very much for clearing this up.

Cheers