Platformer Kit 3.1.5
by Torquer · in Torque X Platformer Kit · 08/24/2010 (8:57 pm) · 14 replies
Does anyone know when the 3.1.5 release will once again be available? I bought Torque X and the platformer starter kit over a week ago and haven't been able to use it since 3.1.0 has been the only download available to me.
It's kind of disheartening when you buy a product and can't use it for over a week.
This thread has more details about my issues:
http://www.torquepowered.com/community/forums/viewthread/119583/1#comment-772171
It's kind of disheartening when you buy a product and can't use it for over a week.
This thread has more details about my issues:
http://www.torquepowered.com/community/forums/viewthread/119583/1#comment-772171
#2
08/24/2010 (11:03 pm)
I'd really appreciate that Scott. As I said, I really haven't been able to use the platformer kit at all since I bought it.
#3
the current version I have just paid for is 3.1.0.1 and this cause my graphics driver to crash!
As Michael mentioned, I too haven't been able to use it yet and was wondering if its worth me getting my cash back ;-)
08/31/2010 (9:38 am)
I was just wondering if there had been an update in regard to releasing the 3.1.5 version of the PSK?the current version I have just paid for is 3.1.0.1 and this cause my graphics driver to crash!
As Michael mentioned, I too haven't been able to use it yet and was wondering if its worth me getting my cash back ;-)
#4
08/31/2010 (3:19 pm)
Tim, please let me know if you get your money back. I'm contemplating that as well.
#5
its a real shame, its not running I was hoping to get started on a project, without starting from scratch! Hopefully we'll get a response.
Just out of interest I have emailed support. I'll post their response.
08/31/2010 (7:08 pm)
Of course Michael ;-)its a real shame, its not running I was hoping to get started on a project, without starting from scratch! Hopefully we'll get a response.
Just out of interest I have emailed support. I'll post their response.
#6
08/31/2010 (7:20 pm)
I've been waiting three+ weeks my man. They said the 3.15 release had engine code with it, that's why they pulled it. I don't think it would take over three weeks to pull out some code they didn't want to include. Pretty frustrating.
#7
08/31/2010 (7:30 pm)
Oh, I also emailed support twice, but haven't heard anything. If you get a response back, I'd love to see it. Thanks Tim.
#8
Yeah I think I read that post which commented on the source being released, your right, it shouldn't take three weeks to resolve that. I did manage to get the 3.1.0.1 version working though but it kept crashing my graphics drivers, so no luck there!
Hopefully one of those kind, intelligent and brilliant forum moderators will read our posts and come to the rescue :-P
09/01/2010 (12:00 pm)
Ah, that's pretty poor customer service! Well Sir, I paid via paypal and I'll pursue things via them if I haven't had a reply by the end of the week.Yeah I think I read that post which commented on the source being released, your right, it shouldn't take three weeks to resolve that. I did manage to get the 3.1.0.1 version working though but it kept crashing my graphics drivers, so no luck there!
Hopefully one of those kind, intelligent and brilliant forum moderators will read our posts and come to the rescue :-P
#9
Update time! Last night I received the new build for QA. I'll be looking it over today and give it the thumbs up or down.
@Michael
I don't recall seeing any emails coming through support from you. What address did you use?
@Tim
Make sure you completely remove the old PSK before installing the new one.
09/01/2010 (3:00 pm)
@EveryoneUpdate time! Last night I received the new build for QA. I'll be looking it over today and give it the thumbs up or down.
@Michael
I don't recall seeing any emails coming through support from you. What address did you use?
@Tim
Make sure you completely remove the old PSK before installing the new one.
#10
09/01/2010 (3:55 pm)
Tim that would be great to finally get it. I sent in two emails via the support link from me[at] michaelleung[dot]us
#11
09/01/2010 (5:36 pm)
@Scott, no I'm sorry the email I used was: blamemike[at]gmail[dot]com I believe.
#12
09/02/2010 (2:59 am)
w00t. It looks like 3.1.5 is live! Thanks for getting it done guys. I really appreciate it.
#13
09/02/2010 (3:01 am)
It appears all the issues I was having are gone now too. :D
#14
I decided to uninstall torque 3.1.5 and clear the C:\Users\[yourusername]\AppData\Roaming\GarageGames directory(or wherever you have installed it to).
I rebooted and reinstalled.
So far so good!
Thanks!;-)
09/02/2010 (1:19 pm)
Ah great! I have it working now. I had some issues with the editor windows sitting on the task bar and I used the move option to get it back on screen. The editor then suffered from serious crashes, where my graphics driver had to re-start.I decided to uninstall torque 3.1.5 and clear the C:\Users\[yourusername]\AppData\Roaming\GarageGames directory(or wherever you have installed it to).
I rebooted and reinstalled.
So far so good!
Thanks!;-)
Associate Scott Burns
GG Alumni
Moved to TorquebX Platformer Kit.