Windows 7 Problems - "Unable to Open Project" Upon Creating a new project. - RESOLVED
by John Sear · in iTorque 2D · 08/11/2010 (11:13 am) · 21 replies
Hi All,
I've just installed Windows 7 onto our new PC, and have installed Torque Game Builder (1.7.4 and 1.7.5, not at the same time but tried twice) and followed up by installing Release build of iTorque 2D 1.4.
I've put our project from our old PC running XP, which was a 1.4 project (and which works fine) and copied it over to the Windows 7 PC. If you try to load the project if comes up with "Unable to Open Project" and each time you try to load the project the same happens.
What is even stranger is that if you Create a New project on the Windows 7 iTorque 1.4, it gives the same error ... "Unable to Open Project" straight after you click the "create project" button.
Does anyone have any solutions? I've tried installing both TGB and iTGB 3 times now and the same thing happens.
Thanks.
I've just installed Windows 7 onto our new PC, and have installed Torque Game Builder (1.7.4 and 1.7.5, not at the same time but tried twice) and followed up by installing Release build of iTorque 2D 1.4.
I've put our project from our old PC running XP, which was a 1.4 project (and which works fine) and copied it over to the Windows 7 PC. If you try to load the project if comes up with "Unable to Open Project" and each time you try to load the project the same happens.
What is even stranger is that if you Create a New project on the Windows 7 iTorque 1.4, it gives the same error ... "Unable to Open Project" straight after you click the "create project" button.
Does anyone have any solutions? I've tried installing both TGB and iTGB 3 times now and the same thing happens.
Thanks.
About the author
#2
Also, please use the Bug Reporting Standards from now on. It makes it easier for us to log, confirm, and track bugs posted in our forums.
08/24/2010 (8:37 pm)
Are you still having the same issue? I'll log this in our bug tracker, but will need to require confirmation from other users about this.Also, please use the Bug Reporting Standards from now on. It makes it easier for us to log, confirm, and track bugs posted in our forums.
#3
08/24/2010 (8:39 pm)
Logged in Jira bug tracker as ITGB-81.
#4
As a temporary fix, set the directories iTorque 2D uses to full admin rights and remove read-only. Future builds will remove this issue out of the box using proper Visual Studio compilation standards.
09/13/2010 (6:12 pm)
I was able to replicate this on three separate machines using Windows 7. On all three, the users did not have admin/operator rights for the directories iTorque 2D was installed to. As soon as we granted admin rights and removed read-only, this issue went away.As a temporary fix, set the directories iTorque 2D uses to full admin rights and remove read-only. Future builds will remove this issue out of the box using proper Visual Studio compilation standards.
#5
I understand the issue, but in my case is imposible to remove the ReadOnly attribute from my folders.
I already have 2 days searching the way to resolve this but seems that is a very common issue on Windows 7 and nobody seems to have the correct answer.
I already tried methods like those (and more):
http://itexpertvoice.com/ad/fixing-the-windows-7-read-only-folder-blues/
Could you give me an step by step guide of how can I do this "temporary fix" that you mencioned, because I really tried so many ways that I am very frustated about having iTorque2D and don't be able to work whit it (In fact, i really need it)
Thanks in advance, I hope your answer can come as soon as posible.
02/05/2011 (9:35 am)
Hi Michael,I understand the issue, but in my case is imposible to remove the ReadOnly attribute from my folders.
I already have 2 days searching the way to resolve this but seems that is a very common issue on Windows 7 and nobody seems to have the correct answer.
I already tried methods like those (and more):
http://itexpertvoice.com/ad/fixing-the-windows-7-read-only-folder-blues/
Could you give me an step by step guide of how can I do this "temporary fix" that you mencioned, because I really tried so many ways that I am very frustated about having iTorque2D and don't be able to work whit it (In fact, i really need it)
Thanks in advance, I hope your answer can come as soon as posible.
#6
1. Please navigate to the target file/folder.
2. Right-click on the file/folder and choose Properties.
3. Click the "Security" tab and see if your current user is listed in the "Group or user names" list. If not, please click Edit-> Add button, type the name of your current user in the "Enter the object names to select " box, then click "OK" to add this group.
4. Select the user from the list and then check the "Allow" checkbox next to "Full Control".
5. Click the Advanced button and click the "Owner" tab. Then, press "Edit" button.
6. Select current user from the list and check the "Replace owner on subcontainers and objects" checkbox.
7. Click "OK" to save changes and wait for Windows 7 to transfer the ownership of all the objects on the partition.
8. Click OK again to save changes and exit the Properties window.
9. Test the issue again.
By the way, I see your account does not actually own iTorque 2D. From here on, can you log in using the account that does own a license? Would make things a lot easier.
02/05/2011 (9:41 am)
Quote:I understand the issue, but in my case is imposible to remove the ReadOnly attribute from my folders.Why is that?
Quote:Could you give me an step by step guide of how can I do this "temporary fix"I'm not very good with remote IT support. I Google searched and came up with these steps. I can't guarantee them, as I already have full admin rights to everything on my machine:
1. Please navigate to the target file/folder.
2. Right-click on the file/folder and choose Properties.
3. Click the "Security" tab and see if your current user is listed in the "Group or user names" list. If not, please click Edit-> Add button, type the name of your current user in the "Enter the object names to select " box, then click "OK" to add this group.
4. Select the user from the list and then check the "Allow" checkbox next to "Full Control".
5. Click the Advanced button and click the "Owner" tab. Then, press "Edit" button.
6. Select current user from the list and check the "Replace owner on subcontainers and objects" checkbox.
7. Click "OK" to save changes and wait for Windows 7 to transfer the ownership of all the objects on the partition.
8. Click OK again to save changes and exit the Properties window.
9. Test the issue again.
By the way, I see your account does not actually own iTorque 2D. From here on, can you log in using the account that does own a license? Would make things a lot easier.
#7
I tried with these steps but the problem is the same (doesn't get resolved). I already have full admin rights too on my machine.
Yes, my account does not own iTorque2D, my partner did, Jorge Suarez. He is who put the money to the engine, I am the game designer (programmer and visuals too).
I don´t know what is the problem with that, but of course if be logged as him resolve the issue I will do it (we both knows or account info because as I said, we are partners trying to make iphone and downloadable games).
02/05/2011 (10:13 am)
Hi Michael, Thanks for your Answer.I tried with these steps but the problem is the same (doesn't get resolved). I already have full admin rights too on my machine.
Yes, my account does not own iTorque2D, my partner did, Jorge Suarez. He is who put the money to the engine, I am the game designer (programmer and visuals too).
I don´t know what is the problem with that, but of course if be logged as him resolve the issue I will do it (we both knows or account info because as I said, we are partners trying to make iphone and downloadable games).
#8
02/05/2011 (10:14 am)
Done. 
#9
alternatively just drop the itgb folder in there, create the project and the move the itgb installation back but leave the project folder there.
02/05/2011 (10:14 am)
As an easy fix to overcome all kind of problems directly, in case you can not run it with full admin rights (which ignores read only flags etc automagically) or due to security on the folders put even on that account, is to just install it into the documents folder, where there is normally no required or desired "permanent readonly" so it should just work.alternatively just drop the itgb folder in there, create the project and the move the itgb installation back but leave the project folder there.
#10
Yes, we already did that (and double check it again just for be sure), but the problem stills (both, "Unable to Open Project" and ReadOnly Folders)
In fact, I can't remove the ReadOnly attribute of any of my folders in the machine, don't even Documents Folders.
02/05/2011 (10:25 am)
Thanks for your Answer Marc.Yes, we already did that (and double check it again just for be sure), but the problem stills (both, "Unable to Open Project" and ReadOnly Folders)
In fact, I can't remove the ReadOnly attribute of any of my folders in the machine, don't even Documents Folders.
#11
02/13/2011 (6:22 pm)
Marking as resolved. As this is a permission issue with the OS itself there's nothing that can be done to resolve this from the engine.
#12
I still have the issue (I have been working just on Torque Game Builder thanks to this issue) and is really frustrating not can even open iTorque2D.
The only solution that you are giving me is format my computer and I really want to do that in the last instance.
03/29/2011 (6:18 pm)
Just for the record, there is not any possible solution from your part?I still have the issue (I have been working just on Torque Game Builder thanks to this issue) and is really frustrating not can even open iTorque2D.
The only solution that you are giving me is format my computer and I really want to do that in the last instance.
#13
I know that's not the answer you want, but that's just the reality of this issue.
03/29/2011 (6:41 pm)
There is nothing that can be done from our end with this. It's entirely a Windows permission issue. Your user account on your machine needs to have administrative rights and you must always run iT2D as administrator.I know that's not the answer you want, but that's just the reality of this issue.
#14
03/29/2011 (6:56 pm)
Going forward we know of some potential solutions. This can be fixed in the future, but it's not something simple enough that we could fix and get 1.4.1 out the door in a timely manner.
#16
These are the steps I followed, which made sure iTorque is running as an administrator at all times. Since doing so, Windows 7 haven't caused me any more privilege issues with new project files.
Steps:
1) right click your iTorque shortcut or executable
2) select "properties"
3) got to the "Compatibility" tab
4) make sure the check-box for "run as administrator" is checked under "Privilege Level"
Hope this helps, Cheers
09/21/2011 (3:24 pm)
Thanks Michael! The folder privilege changes helped like magic. Though, I had the same problem reoccurring and discovered a way that worked for me to prevent this from happening.These are the steps I followed, which made sure iTorque is running as an administrator at all times. Since doing so, Windows 7 haven't caused me any more privilege issues with new project files.
Steps:
1) right click your iTorque shortcut or executable
2) select "properties"
3) got to the "Compatibility" tab
4) make sure the check-box for "run as administrator" is checked under "Privilege Level"
Hope this helps, Cheers
#17
Had the same problem with Vista, but this fixed the issue!
Thank you!
02/07/2012 (6:11 am)
Quote from #6: [4. Select the user from the list and then check the "Allow" checkbox next to "Full Control".]Had the same problem with Vista, but this fixed the issue!
Thank you!
#18
Solution:
Control Panel > System and Security > Action Center > Security > User Account Control -- set to off -- .
05/27/2012 (10:56 am)
I found that what fixed my problem was changing the UAC, User Account Control. The annoying permissions pop up window that asks if it is ok to install a new program. Solution:
Control Panel > System and Security > Action Center > Security > User Account Control -- set to off -- .
#19
08/16/2012 (6:42 am)
I have this problem as well. Actually, as soon as I open up TGB it gives me the error message. I've tried everything listed on this forum, and the problem hasn't gone away. At least it runs on my mac, but I would really love to get this problem fixed on my pc. Any other ideas?
#20
Removed ALL users except myself, administrators, and system.
All 3 are marked FULL CONTROL.
Tried running as administrator directly from C:\Torque\iTorque 2d_1_5 folder.. error of cannot open project and it doesn't allow me to create a new one.
Need a solution besides buying a MAC... TGB runs fine in the same C:\Torque folder and I didn't have to do any workarounds.
11/03/2012 (9:26 pm)
Same problem...Removed ALL users except myself, administrators, and system.
All 3 are marked FULL CONTROL.
Tried running as administrator directly from C:\Torque\iTorque 2d_1_5 folder.. error of cannot open project and it doesn't allow me to create a new one.
Need a solution besides buying a MAC... TGB runs fine in the same C:\Torque folder and I didn't have to do any workarounds.
Torque Owner John Sear
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