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preLight crash upon conversion

by Haru Ruben · in pureLIGHT · 09/02/2009 (9:45 pm) · 5 replies

still no luck, I get a crash on preLight everytime I try to convert
no errors listed in the log, just going on it's merry way and on the last file it craps out

there are some 3diobj files in the project folder structure, but they seem to be correupted,can't get anyhting into pureLight

following along with the tutorials carefully, but can't get anyhitng to work

I'm gonna try on my Mac tomorrow,
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Torque 3D Owner Thomas Pittman
#1
09/03/2009 (1:25 pm)
Hi, could you send us a few sample meshes that are causing problems? If you could zip up and email them to support@purelighttech.com we'll get it working as soon as we can. The likely mesh at fault is the last one.

What 3d modelling program and what exporter were you using?

Torque 3D Owner Haru Ruben
#2
09/03/2009 (8:59 pm)
I'm using 3d studio max 2009's default ASE exporter, I've sent the models by email, thanks

keep in mind, these are just a few cubes, I tried to mimic the scene in your tutorial. If you can tell me what I did wrong that would be great as I can't seem to figure it out
thanks again

Torque 3D Owner Thomas Pittman
#3
09/04/2009 (12:36 pm)
I ran your meshes through the release version of preLIGHT and didn't encounter any problems. How is your scene hierarchy setup? I suspect the problem lies there.

Torque 3D Owner Haru Ruben
#4
09/04/2009 (4:53 pm)
I'll send you the MAX file once I get back from work, nothing special in the hierarchy, it's just a few boxes.

Torque 3D Owner Haru Ruben
#5
09/04/2009 (10:59 pm)
ah, got it. my models weren't in the modules common folder, d'oh!
I'm watching it process now, just black... hopefully I can figure this out