"you do not have a valid purelight license" ?
by Song Yongjin · in pureLIGHT · 08/25/2009 (2:21 am) · 18 replies
after i install pureLight and run it,
the message "you do not hava a valid purelight license" shows up
.. i just bought pureLight
where do i get this license key?
#2
08/25/2009 (12:21 pm)
Yes, that was my mistake. I apologize. 
#3
me too, just bought a license..very excited to try it out... and nuthin'
Where do I get the license from? there's no key in my products section?
I don't see anyhting in the docs about how to license
please help!
08/31/2009 (9:15 pm)
whoa, what did I miss?me too, just bought a license..very excited to try it out... and nuthin'
Where do I get the license from? there's no key in my products section?
I don't see anyhting in the docs about how to license
please help!
#4
09/01/2009 (9:42 pm)
The license key and installation instructions should be in your follow-up email. 
#6
01/25/2010 (12:29 pm)
I just received the key request and will send it out shortly. Thank you for your patience.
#7
ok, I got the same issue as title.
I checked my mailbox but can't find the license mail
Is there anyone can help me on this plz?
02/11/2010 (8:36 pm)
I've forwarded this thread to the appropriate folk here to look into what happened kouh.
02/11/2010 (10:31 pm)
I am not sure what the issue might be. I have sent your license key out to your email address 3 times now. You might want to speak to your ISP. Do you have another address I can email the key to? Please send an email to support@purelighttech.com.
Please send an email to lxin880110@gmail.com Thank very much！
03/23/2010 (6:16 am)
02/09/2010 (10:29 am) ok, I got the same issue as title.
I checked my mailbox but can't find the license mail
Is there anyone can help me on this plz?
02/11/2010 (8:36 pm)
I've forwarded this thread to the appropriate folk here to look into what happened kouh.
02/11/2010 (10:31 pm)
I am not sure what the issue might be. I have sent your license key out to your email address 3 times now. You might want to speak to your ISP. Do you have another address I can email the key to? Please send an email to support@purelighttech.com.
Please send an email to lxin880110@gmail.com Thank very much！
#8
Please send an email to lxin880110@gmail.com Thank very much！
03/23/2010 (6:18 am)
purelight license!!!!!!!!!!Please send an email to lxin880110@gmail.com Thank very much！
#9
03/31/2010 (9:39 am)
I have resent the key again. Please let me know if you get it. 
#10
regards
08/09/2010 (7:36 am)
Hi - Could you please resend the key for me. ashley.leach@silhouette-studios.com.au regards
#11
08/10/2010 (7:47 pm)
Ashley can you please email support@purelighttech.com. 
#12
I just bought it also ... I have the same problem.
I did not received the email.
Any help?
04/10/2011 (10:17 pm)
HelloI just bought it also ... I have the same problem.
I did not received the email.
Any help?
#13
04/11/2011 (7:53 am)
We will send you your license key shortly.
#14
04/11/2011 (8:15 am)
Thanks, hope it arrives soon :)
#15
07/11/2011 (4:40 pm)
I'm having the same issue. I gave it a couple days but still no license key e-mail.
#16
07/12/2011 (9:33 am)
Hey Bryan, I'll have a look at what is going on here for you and get your situation resolved as quickly as possible.
#17
07/24/2011 (3:49 am)
Same issue for me. No email = no license = very frustrated
#18
Thanks in advance :o)
Edit:
And as expected I got it within 24 hours. :o)
Awesome! PureLIGHT is really awesome :O)
04/25/2014 (4:59 pm)
I am now waiting for a key so I can use pureLIGHT :o)Thanks in advance :o)
Edit:
And as expected I got it within 24 hours. :o)
Awesome! PureLIGHT is really awesome :O)
Torque 3D Owner Song Yongjin
Default Studio Name
< i check the email for Additional install step.. >