Game Development Community

Key no longer valid

by Rubes · in Torsion · 01/29/2009 (10:07 am) · 162 replies

So I purchased a registered copy of Torsion last year, which for some reason decided today that it is no longer registered and is asking for the registration key again. Problem is, it's saying my registration key is not valid. Any reason why this might have suddenly happened, and why the key is no longer valid?

[b]Moderator Note - I've stickied this thread so it is always at the top. Please post here or e-mail support@garagegames.com if you encounter this problem. You must have a previously valid Torsion key in order to get a new key to fix the issue.
#101
10/26/2013 (9:04 am)
My key no longer works .. please help...
#102
10/27/2013 (7:33 am)
Just updated my OS. Installed Torsion, key no longer works.
#103
10/28/2013 (9:52 am)
@Howard & Mark
A new key has been added to your accounts.
#104
10/28/2013 (12:40 pm)
@Scott
Thank you.
#105
11/07/2013 (6:22 am)
Hi GG, Torsion key isn't working. I've sent an email to support, but alas, no response. Then found this.

Thanks
RT
#106
11/07/2013 (9:59 am)
@Jean-Pierre
You're all set.
#107
11/07/2013 (10:01 am)
Thanks Scott!
#108
12/12/2013 (12:34 pm)
seem my key has a problem
is this to do with win8.1 or your side

thanks
#109
12/12/2013 (1:20 pm)
@Carl
A new key has been added to your account. It's not a Win8 issue, it's combination of a bug in Torsion and Ignition.
#110
12/24/2013 (10:05 pm)
Hi GG, just installed Torsion and my key isn't working.
#111
12/29/2013 (8:53 am)
@Darren - A new key has been added to your account.
#112
12/30/2013 (2:32 pm)
Oooi!

My key is no longer valid. I am sitting here with my lappy toppy and want to get some work from hand and all the sudden I am getting demands about register my Torsion product.

I think well that is odd so I go to my profile and products to use one of the two keys I have been granted(I use it on my laptop and desktop).

Guess what, none of the keys work...

Could I get some help fixing this issue? It happen after I updated the laptop from Win 8 to Win 8.1.

Best,

Dwarf King
#114
01/02/2014 (9:54 am)
@Dwarf
Looks like someone took care of you, there was a new key in your account.
#115
01/02/2014 (10:25 am)
@Scott Burns
Yep indeed. Michael Perry was key fu fighting and lighting fast :o)

Happy new year :o)
#116
01/03/2014 (10:43 am)
Happy new year!

I can't activate Torsion either after it stopped working today.

EDIT: It works again. I don't know what was wrong.
#117
02/20/2014 (8:47 am)
I just upgraded my machine and my Torsion key is no longer valid.

Thanks in advance.
#118
02/20/2014 (1:30 pm)
@Ron
You're all set, a new key has been added to your account.
#119
02/27/2014 (8:48 am)
Hmm... My installation stopped working yesterday. I can't reactivate it: "The Key was not valid..."

Thanks for your time :)
#120
02/27/2014 (9:01 am)
@Yannick
A new key has been added to your account.