Key no longer valid

#81 Hey William, I added a new key to your account.

#82 Yes, same thing here also. Torsion says my key is invalid. I really would rather not use something else.

#83 @Joseph
Added a new key to your account. Thanks!

#84 Yes, Thank you David, the key works like a charm.

#85 Hi David, Same thing here. Would you mind?

Thanks!

#86 You should be good to go with the new key in your account! :)

#87 Getting the same issue here. Tried reinstalling etc no luck :(

#88 I added it to your account!

#89 Add me to the long list of users with a broken torsion key that needs fixing.

What has broken to cause this many issues? and will it result in the keys for other products not working?

#90 This has been going on for a very long time. The problem is extremely complex since it belongs to numerous versions of ignition, each with different features and functionality. When I worked at GG, we noticed that some routers would cause packet fragmentation. Strangely, the same router on a different network did not cause it. We were never able to pinpoint exactly what happened on individual titles.

Problems registering Torsion and L3DT should not cause issues with other software running Ignition.

However, in extremely rare cases (like one every three years), we would find packet fragmentation on a specific user's machine that would not register anything using the system. I don't believe this affected any of our engines or tools using it (as I recall), but it affected an extreme minority of Marble Blast players.

I cannot speak to anything that has happened recently since I no longer work at GG. But I'm guessing (short of the process needing to be restarted if there was a server switch or something where EVERYONE using Ignition is seeing the same behavior) that it is an older edge-case scenario combined with any specialty code that developers have used in conjunction with the ignition library.

#91 so can i get a new key? :p

#92 Someone at GarageGames will have to give it to you. E-mail support. :)

#93 i did, last week, thats why i posted here today :)

#94 Taken care of.

#95 I hope you can give me a new key again since it decided to broke once again.

Thanks in advance!

#96 @Juho
A new key has been added to your account.

#97 I have the same problem. "The key was not valid, please check it and try again"

#98 Hi! Seems this is the fourth time I need to request a key in the 2 years I have owned it, very frustrating.

Could I please get a new one, Thanks :)

#99 @Sergii
Sorry for the late response, a new key has been added to your account.

@Adrian
I've added a new key to your account as well.

#100 Works, thx! :)