Game Development Community

What on Earth is going on with these Forums?

by Argiris Bendilas · in Torque Game Builder · 05/29/2007 (7:10 am) · 11 replies

I accidentally found these private forums today by following a link from a post in the public forums and I would REALLY like to know the reason behind this secrecy.

When a customer buys your product he should be given access to these forums automatically. For the past months we've been posting in the public forums and the lack of replies was really unsettling! Needless to say that we've stumbled upon several issues (of which some still remain unsolved), which I truly believe would have been taken care of with the help of more seasoned Torque programmers.

Please see my latest post in the public forums in case you can help:
http://www.garagegames.com/mg/forums/result.thread.php?qt=62457

Thank you in advance.
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Torque Owner Ben R Vesco
#1
05/29/2007 (7:46 am)
I'm not disagreeing about getting access to the forums but if you want to be able to see all the forums try going to the forum home and clicking the "edit" forum subscriptions link at the top.

Torque Owner Argiris Bendilas
#2
05/29/2007 (9:34 am)
Thank you for that, Ben.

My previous experience with Forums though tells me that it shouldn't work this way. Besides that's not what a subscription usually is. What I did effectively changed the forums status from hidden to visible, so my question really is why should they be hidden in the first place?

Torque 3D Owner Matt Huston
Atomic Banzai Games
#3
05/29/2007 (10:06 am)
Private forums is a place it is okay to post TGE/TGB/TGEA C++ source code. Since this code is what you are buying when you purchase a license, they don't want you to post that sort of code in a public forum, which would undermine their business, obviously.

Torque Owner Argiris Bendilas
#4
05/29/2007 (10:35 am)
Which is the exact reason I should be introduced to the private forums from the beginning, as I purchased the PRO version of TGB. I think we're saying the same thing here, Matt.

Torque 3D Owner Tom Perry
#5
05/29/2007 (11:28 am)
I agree, when you buy a product your forum subscriptions should change. It's unfortunate that you didn't find them earlier :(

Associate David Montgomery-Blake
David MontgomeryBlake
#6
05/29/2007 (2:19 pm)
Not all forums have adopted a Nukish feel and control scheme. The forums work as they were designed. It would definitely be nice if there was an auto-subscribe features when purchasing a product. I'm not sure if the way the forum system is designed, if it would be a major change to add it as a feature or if it would be a simple account flag.

Torque Owner J Sears
#7
05/29/2007 (2:21 pm)
When I bought TGE the forums updated for me automatically, that was a long time ago, when I bought TGB they never did but it really wasn't that hard to find where to change it

Torque 3D Owner Matthew Langley
Torque
#8
05/30/2007 (8:34 am)
What you say is definitely accurate and something we've wanted for a while... I've pinged someone about it. Not sure if this is something that has been done and simply didn't work or if it's something we haven't done at all.

In any case, though I agree with what you are saying I would suggest when making a suggestion as well as asking for help you use a more professional and respectful tone. I have found that often gets better results in getting what you want.

Torque Owner Lawrence Benedicto
#9
05/30/2007 (11:56 am)
A forum specific search function would be nice too @.@.

Torque 3D Owner Matthew Langley
Torque
#10
05/30/2007 (4:00 pm)
You can put something such as this for good results Lawrence


"Torque Game Builder (TGB) Private Forums" "General Discussion"

Switch General Discussion out with whatever sub forum and then add your search words :)

Torque 3D Owner Matt Huston
Atomic Banzai Games
#11
06/01/2007 (8:38 am)
@Lawrence

You should have seen the search before, you'd type in "torque" and you get no results. :)