Game Development Community

Issue with materials/textures not loading

by Adam Beer · in Torque 3D Professional · 01/15/2015 (10:22 am) · 3 replies

I have a customer who has installed my game Undead Shadows, ran it and found that there are missing textures everywhere. In the console he is getting the following errors:

--------------
Attempting to set resolution to "1920 1080 true 32 60 4"
Accepted Mode: 
--Resolution : 1920 1080
--Full Screen : Yes
--Bits Per Pixel : 32
--Refresh Rate : 60
--FSAA Level : 4
--------------
GFXPCD3D9Device::reset - depthstencil 5ba3be0 has 2 ref's
--- Resetting D3D Device ---
findFirstFile() invalid initial search directory: 'game:/'
findFirstFile() search directory not found: '*/materials.cs.dso'
findFirstFile() invalid initial search directory: 'game:/'
findFirstFile() search directory not found: '*/materials.cs'

This would explain the missing textures, but I've' never seen this before. I'm reaching out to him to get info on any special things about his PC that might be affecting this and will update the thread as I know more. I haven't made any file system changes so there may be some kind of bug here as well.

Any ideas as to what is causing the material files to not load?
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Associate Steve Acaster
[YorkshireRifles.com]
#1
01/15/2015 (12:40 pm)
All I can think of is does he need to update DirectX and his GPU drivers?

edit: actually "game:/" seems odd. Why the colon?

Torque Owner Adam Beer
Ignition Games Inc.
#2
01/15/2015 (1:07 pm)
The only place I can find any info on this is here:

www.garagegames.com/community/forums/viewthread/128352


Torque Owner Adam Beer
Ignition Games Inc.
#3
01/15/2015 (1:17 pm)
System Specs
--------------
Operating System
Windows 7 Home Premium 64-bit SP1

CPU
AMD FX-6300
Vishera 32nm Technology

RAM
28.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)

Motherboard
ASRock 970 Pro3 R2.0 (CPUSocket)

Graphics
G235H (1920x1080@60Hz)
1279MB NVIDIA GeForce GTX 570 (Gigabyte)

Storage
1863GB Western Digital WDC WD20 01FASS-00U0B0 SATA Disk Device (SATA)
465GB Western Digital WDC WD50 00AAKS-22A7B0 SATA Disk Device (SATA)
931GB Seagate ST1000DM 003-1CH162 SATA Disk Device (SATA)
465GB Seagate FreeAgent Go USB Device (USB (SATA))

The game is installed on the 'D' drive. I'm not able to reproduce this at all so any insight on how the game could load the main.cs file to execute everything but fail to execute material scripts, would be greatly appreciated!