Torque 3D crashes on users pcs
by NiN-NiN · in Torque 3D Beginner · 07/16/2014 (6:34 pm) · 7 replies
Hi all
I have been making quite a few T3D stuff for the oculus rift and it's gotten to a point where I don't think i can continue to use T3D
With the huge amount of people that test my stuff it seems there is so many users who can't use T3D on their PC and these machines are pretty beefy to start with.
I have tried to get a few of them to try the VR demo Ron released with GG and that crashes for them as well.
It's gotten to the point that it's close to 30% or more that can't use T3D on their machines.
I don't think i'm releasing my applications incorrectly so is there anything else that can be done for this as it's just too high a percentage to keep releasing stuff with T3D.
I have been making quite a few T3D stuff for the oculus rift and it's gotten to a point where I don't think i can continue to use T3D
With the huge amount of people that test my stuff it seems there is so many users who can't use T3D on their PC and these machines are pretty beefy to start with.
I have tried to get a few of them to try the VR demo Ron released with GG and that crashes for them as well.
It's gotten to the point that it's close to 30% or more that can't use T3D on their machines.
I don't think i'm releasing my applications incorrectly so is there anything else that can be done for this as it's just too high a percentage to keep releasing stuff with T3D.
#2
Sounds like we need some more information. Machine specs (cpu/ram), operating systems, video cards and drivers etc. If we had some of that info at least we would know where to start because yeah... sounds like a major problem someplace.
Ron
07/16/2014 (7:26 pm)
Nin-Nin,Sounds like we need some more information. Machine specs (cpu/ram), operating systems, video cards and drivers etc. If we had some of that info at least we would know where to start because yeah... sounds like a major problem someplace.
Ron
#3
I can tell you that 90%+ of these guys use Nvidia Cards but I will get more information for you shortly.
07/16/2014 (7:44 pm)
I will create a small app together and post to all the VR guys on reddit and come back with their specs and the errors and post back here.I can tell you that 90%+ of these guys use Nvidia Cards but I will get more information for you shortly.
#4
If you could get them to do a DXDiag dump, that would help tons. Also, if you build T3D with crash dumps enabled that would be helpful too.
More data!
Oooh - what compiler are you using? I had an issue building with VS2012 where the executable would not run on anything older than Windows 8....
07/16/2014 (8:16 pm)
This is really weird - I've run T3D on a wide variety of hardware and never had a problem. "Crash" is a pretty generic term, too - does it fail to start? Does it stop, lock up, exit to desktop, hard-lock the whole computer, some other thing? Error messages?If you could get them to do a DXDiag dump, that would help tons. Also, if you build T3D with crash dumps enabled that would be helpful too.
More data!
Oooh - what compiler are you using? I had an issue building with VS2012 where the executable would not run on anything older than Windows 8....
#5
Some Crash on Start Up but most will crash with various errors after it's loading the assets or datablocks etc.
I will try to get them to do the dxdiag dump as well.
I haven't messed around with the crash dumped enabled can you point me in the direction to some docs please.
The compiler I am using is either VS2010 or a stock template in T3D I thought I might of been doing something wrong but double checked with Rift Valley that Ron did and it was the same thing.
I will also try a non Rift version as well in case there is something specific to the rift and T3D
07/16/2014 (8:39 pm)
Crash is pretty generic but it depends on the PC it seems.Some Crash on Start Up but most will crash with various errors after it's loading the assets or datablocks etc.
I will try to get them to do the dxdiag dump as well.
I haven't messed around with the crash dumped enabled can you point me in the direction to some docs please.
The compiler I am using is either VS2010 or a stock template in T3D I thought I might of been doing something wrong but double checked with Rift Valley that Ron did and it was the same thing.
I will also try a non Rift version as well in case there is something specific to the rift and T3D
#6
07/16/2014 (10:39 pm)
You should be able to get mini-dumps enabled by adding a preprocessor definition for TORQUE_MINIDUMP - either in <project> DLL/Source Files/source/torqueConfig.h or in your DLL project settings in Visual Studio. 
#7
07/17/2014 (3:08 am)
Do you have console.logs from people? Depending on the type of crash the log file might not be created :/. I think you can change this by passing a different number to setLogMode, which I think is called in the root main.cs. 
Azaezel