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TGEA is blue-screening my system

by Rick Austinson · in Technical Issues · 05/07/2009 (10:40 pm) · 6 replies

Hey all, I just purchased TGEA(literally about 2 hours ago) and am sad to say I am already having extreme issues with it. Basically, whatever demo I load up causes my machine to bluescreen after anywhere from a few seconds to a few minutes.

Technical specs:
AMD Athlon 64X2 CPU, 5000+
Board is... some crummy thing with a Via chipset
4GB RAM
nVidia 9600+ videocard
Running Windows 2003 64bit.

So basically... yeah, I start up a demo, then the machine blue-screens and I have to reboot. It's definately linked to Torque. I am running TGEA 1.8.1.
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Torque Owner Zuero
#1
05/08/2009 (6:11 am)
Hmm that's weird. I would suggest you run a system restore, to a day before you installed TGEA 1.8.1. That usually helps. If it still gives you the blue screen of death, then it most likely not Torque itself. Also check for other recently installed programs, because they may also be the problem of this. Because I've never heard of someone getting the blue screen because of Torque. Not that I know of anyway.

Associate Steve Acaster
[YorkshireRifles.com]
#2
05/08/2009 (6:26 am)
Make sure your video drivers are up to date, the same with DirectX. Don't update your video drivers via Device Manager (this will lead to disaster and MS fobbing you off with 2 year old drivers), go to the Nvidia site and do it manually.

Torque Owner Rick Austinson
Unofficial Dev Team
#3
05/08/2009 (10:54 am)
Well, I actually discovered sometime after I made this post that I may not have properly followed all the directions, specifically I had not installed the DirectX or Windows SDKs.

As for the videocard drivers, I'm actually in a really irritating slump on that front. See, I go to nVidia's website, select my OS, and even though I select 'Windows Server 2003 x64' and even though the download page says 'Windows Server 2003', as soon as I get the file onto my hard drive and try to run it, it says it can only be installed on Windows XP. Despite the fact that the kernals are so bloody similar that the ONLY thing stopping it from working is the fact that they added an OS check to begin with. I dunno, maybe I can foot the stupid thing into installing. Really annoying situation.

I'm going to try torque again in a minute, just wanted to post first in case it crashes me AGAIN.

Thanks for your suggestions.

Torque 3D Owner Ronny Bangsund
Torque Cheerleaders
#4
05/08/2009 (10:59 am)
Ouch, that's a bad choice for desktop OS. No, really. At least you have driver support with Vista 64.

This place might have a tool to fondle the installer till it drops its defenses:
www.ngohq.com/

Associate Steve Acaster
[YorkshireRifles.com]
#5
05/08/2009 (11:04 am)
Windows SDK and DirectX SDK should only be required if you're rebuilding the engine. The DirectX "runtime" is what you require to just run the program.

Still sounds like a video driver problem to me. Try looking for an archived driver like this one.

Also check that there aren't any updates for the OS required.

Torque Owner Rick Austinson
Unofficial Dev Team
#6
05/08/2009 (11:04 am)
Looks like adding the SDKs did the trick, score one for reading the directions I guess. My apaologies, I'm used to TGE 1.5.2, 1.8.1 is still quite new to me.

Thanks again for all your suggestions.