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Houdini License Error

by Felipe S. Pedroso · in Site Feedback · 01/23/2009 (1:01 pm) · 4 replies

I have bought HOUDINI APPRENTICE HD last wednesday (jan/21) and the license/key number is not being displayed in "My Account" page when I log: checked it today (jan/23)... and it is not yet being displayed.

Without the license/key I can't install the product...
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Felipe S. Pedroso

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    Torque Owner Randy Hearn - Magnum
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    #1
    01/23/2009 (2:15 pm)
    You get the Lic from Houdini not GG I believe. Can't remember the exact process though.

    Torque 3D Owner Chris
    #2
    01/23/2009 (2:42 pm)
    Same from me, how do I get my houdini license key?!?

    Felipe S. Pedroso
    #3
    01/24/2009 (5:04 pm)
    My license/key issue has been solved yesterday. Thank you GG guys for the support!

    @CHRIS

    It appears that there is some integration beetwen GarageGames and SideFx backoffices regarding the license/key number. This integration had some issues as other parts of the GG website also had with the new website launch. I suggest you to get in contact with DEREK BRONSON (derekb@garagegames.com): he took care of this problem for us.

    Torque 3D Owner Chris
    #4
    01/25/2009 (11:21 am)
    Thanks for the information Felipe!! I sent a email to derekb.