No access to private forums for owned products.
by Hugo Queiriga · in Site Feedback · 01/20/2009 (7:58 am) · 10 replies
Is the site still in transition? Because I can't download my purchased products from my account area, it give me a error, and when i click on the download.
"The requested download url cannot be found
Please visit your MyAccount page and follow the download link to be issued a new url.
If this problem persists, please email the problem URL and this error "code 404" to webmaster@garagegames.com."
And when i try asnd access the private forums, It only shows TGB only and the others I'm supposed to have access too, don't show up. And if I click on some of my old posts it says "You do not have access to this forum".
Getting a bit frustrated, not used the site for a while and to come back to the new site and not have access to my products, is annoying to say the least.
Anyone know when these issues are to be resolved?
"The requested download url cannot be found
Please visit your MyAccount page and follow the download link to be issued a new url.
If this problem persists, please email the problem URL and this error "code 404" to webmaster@garagegames.com."
And when i try asnd access the private forums, It only shows TGB only and the others I'm supposed to have access too, don't show up. And if I click on some of my old posts it says "You do not have access to this forum".
Getting a bit frustrated, not used the site for a while and to come back to the new site and not have access to my products, is annoying to say the least.
Anyone know when these issues are to be resolved?
#2
edit: actually, I can see the TGE forums. But I can't get access to most of the things I'm searching for, or even to most of my own historical posts. Also there's no indication what forum a link belongs to, and it seems that "All Documents" is the only option that actually returns anything.
01/20/2009 (1:57 pm)
I can't even get access to the TGE forums.. and there's no sign of a Subscriptions link that others have mentioned. Not good.edit: actually, I can see the TGE forums. But I can't get access to most of the things I'm searching for, or even to most of my own historical posts. Also there's no indication what forum a link belongs to, and it seems that "All Documents" is the only option that actually returns anything.
#3
01/20/2009 (2:09 pm)
ep same cant access the 2d forum getting a bit fed up nw 
#4
01/20/2009 (10:03 pm)
I believe I have sent e-mails to all of you today noting that I have submitted tickets for the webteam to work on this.
#5
01/23/2009 (7:17 pm)
thanks im all sorted now 
#6
Thanks,
Brian
01/30/2009 (4:22 pm)
I can't get into the Torque X Pro forum. After purchasing Torque X 2D, it gave me TDN access but the public page got added to the list. If I try to use the link from the documentation page I get a "You do not have access to this forum" message.Thanks,
Brian
#7
I am having a similar problem.
I can access:
Torque Game Builder (Private)
Torque Game Engine Advanced (Private)
but I do not see the TX2D Pro Forum. What do I have to do to get it back?
Thanks.
02/02/2009 (7:06 am)
Hi, I am having a similar problem.
I can access:
Torque Game Builder (Private)
Torque Game Engine Advanced (Private)
but I do not see the TX2D Pro Forum. What do I have to do to get it back?
Thanks.
#8
I have the exact same thing actually. Except for some reason my list looks like this:
Torque Game Engine (Private)
Torque Game Builder (Private)
Torque X 2D
But I can't get into the private Torque X forum or even see it.
Brian
02/02/2009 (9:12 am)
@ChristianI have the exact same thing actually. Except for some reason my list looks like this:
Torque Game Engine (Private)
Torque Game Builder (Private)
Torque X 2D
But I can't get into the private Torque X forum or even see it.
Brian
#9
02/02/2009 (11:36 am)
I will be updating the Documentation Landing Pages this week to fix some of the bad links. This should help a little. 
Torque Owner Ed Averill
Going to have to email GG if this doesn't clear up in a few days... :-/