Game Development Community

Can't Access The TDN...?

by David Taylor · in Torque Developer Network · 11/16/2008 (2:38 pm) · 85 replies

For the last few days, I've been trying to gai access to the TDN. If I try, I get taken to the following link: http://tdn.garagegames.com/wiki/&needLogin=1

There, I am asked to log in, even though I'm clearly logged in here. So I click on the login button, and the browser spents quite a while loading, before showing a blank screen at this link: http://tdn.garagegames.com//wiki/reply.php?result=1&id=60533&time=ec272714977bce307ad7332bbc69b2c6&hash=e336324dacde1f85ede7c424e11b829d

There are things that I really want to access at the TDN, but I'm not sure what I've done wrong. Can anyone help?
#41
01/19/2009 (12:08 am)
TDN working fine for me
#42
01/19/2009 (8:13 am)
TDN is working fine for me, but a coworker who created an account today can not access TDN - it always asks him to login, even if he already has. Accounts created before the switchover appear to be working fine though.
#43
01/19/2009 (8:19 am)
yeah I have confirmed that it seems accounts created AFTER the switchover (at least ones created today) can not access TDN, while those that were created BEFORE the switchover can access TDN without issue.
#44
01/19/2009 (11:17 am)
Can someone at least update the broken accounts to allow them access?
#45
01/19/2009 (11:53 am)
Geoff's right, because I made my account after the switchover.
#46
01/19/2009 (3:51 pm)
I made my account like a week ago, when I downloaded the demo for TGB, and I have same problem, Login Required on every page at tdn site. But im logged on here. USA XP-SP3 IE7
#47
01/19/2009 (5:22 pm)
My account was just recently created as well. Never had access to TDN.
#48
01/19/2009 (6:27 pm)
I just created an account/downloaded the TGB demo this evening and am unable to login (OSX 10.5.6, FF3/Safari3).
#49
01/19/2009 (7:02 pm)
@Everyone - We found out the bug has to do with new accounts and license created after the web switch. We are actively working on fixing it.
#50
01/19/2009 (8:14 pm)
Man, that's fantastic...thanks Michael.
#51
01/20/2009 (9:00 pm)
Still locked out - is there gonna be an email or something letting folks know when this will be available again?
#52
01/20/2009 (9:47 pm)
I'll post in every single TDN page that I have bookmarked, and post in my documentation blog.
#53
01/21/2009 (6:15 am)
Michael thats sorta correct but I have been an owner long long before the web switch and I can not access 1/2 the things in TDN that I personally own and used to be able to access. 2 biggest ones are the RTS kits and the 2d adventure kit.
#54
01/21/2009 (12:06 pm)
I'm still getting the login screen as well.

http://tdn.garagegames.com/wiki/GUI/Getting_Started&needLogin=1

Member since: 01/14/2009


#55
01/21/2009 (2:18 pm)
I can't login the TDN.
I hope in the main page we will have an announcement when it will fix it.

#56
01/22/2009 (12:10 am)
TDN says my display name is used by someone else(which i can't change), and prevents me from logging in until i change it.
#57
01/22/2009 (7:27 am)
Can we have a update on this?
#58
01/22/2009 (2:30 pm)
The next update that will come will be me saying it's fixed. Nothing else to say except the bug has been logged and it's being worked on.

If there is something specific you need, you can let me know via e-mail.
#59
01/22/2009 (2:41 pm)
I can't login to TDN either. Asks me to login over and over again no matter how many times I login. I have to clear all cookies for me to even be able to get to the login screen. Once I login, it asks me to do it again.

I tried it on Safari, Firefox (Mac), and Internet Explorer (Win). Definitely not a browser issue....
#60
01/22/2009 (3:15 pm)
*** Everyone having problems ***

Subscribe to this thread and I will reply here when everything is running smooth again.

We know what the problem is, so need to continue gathering metrics or fails.