Converting model from MAX

#1 No one willing to help? :(
Our problem is that we dont have a max, but we got max format file from our artist.
Please if someone have expirience in converting we will be very grateful.
Thnx

#2 It seems impossible to guide you since you don't have max, maybe you should try to make your artist do it, since he knows the model.

Do you have any specifications for this model? - I mean the picture tells nothing about the model, only the texture...

#3 Well first it would be helpful to know wich version of the engine are you using cause for what ive been reading the torque game engine does not support normal maps im not sure about specular or bump maps either and if its just one texture or a multitexture model, also it would be nice to know the polycount of the model itself, and if the model is using a biped or just a regular bones rigg.
also what kind of problem do you have with the exporter, what is actually the error you're getting
so be more specific please.

#4 Jean you also forgotten to note that the version of 3DS Max is need to be known also, depending on the file format it was saved in.

But as Peter said, it'd be better to get your model maker/animator to convert it. As if there's any problems he can quickly fix them within the model.

But a very nice looking character models! :)

#5 Thank you to all of you. I already solved problem and model is in shop for more than one week now.
Thnx