Game Development Community

Torque Memory Error

by Kevin Bamonte · in Torque Game Engine · 08/22/2008 (6:16 am) · 4 replies

I've handed out the beta version of my game to a bunch of friends for testing - everyone was atleast able to run the game fine except for one person

they have a newer pc, 2.5ghz processor, 1gb memory, Vista (game using OpenGL and her video card supports it)
when starting up they said it sits for a while and then comes up with a window that says "Torque Memory Error" - their machine then locks up and they need to reboot ...

any direction on how to track this down - she unistalled and reinstalled with the same results -

funny everyone else was atleast able to run the game except her ...

any help is greatly appreciated !

thanks -

kevin

#1
08/22/2008 (6:52 am)
What video card? Is it a dual-core machine?
#2
08/22/2008 (7:11 am)
I believe it is a dual core and she is using an NVIDIA Quadro PCI-E Series

do you think it is probably video card related ?

thanks in advance
#3
08/22/2008 (7:53 am)
It might be video card related. Any ideas from the console file?

Vista is not very conducive to OpenGL atm. You might want to ask her to get her drivers updated. I had similar problems (not exactly the same, but the game would lock up none the less). I was using an Intel integrated board and apparently Intel is still working on their Vista GL drivers. They don't have support for a lot of OpenGL extensions.

One more thing you might want to try is disabling a couple of OpenGL extensions, in your prefs.cs file. If it is a Graphics card problem, that might solve it.
#4
08/22/2008 (8:12 am)
Check the task manager and see if it is taking up 100% on one of her cores.