Game Development Community

InstantAction.com password reset bug

by Pierre DragoFire Hay · in Site Feedback · 01/23/2008 (1:38 am) · 5 replies

Ok I've signed up to instantaction a while ago, and for some reason none of my passwords work.

So request reset of password, auto-reply sends through email;

You have requested a new password on InstantAction.

Click below to confirm this request:
http://www.instantaction.com/changepassword/*******/********

---
The InstantAction Team

This link send you to an password change page nothing worng with that so far. But after entering new password and confirming it, the site does nothing. No email reply to say it done, no page change to confirm it's changed, nothing.

If you try the new password in the login page it doesn't work.

Can someone in support please look into this.

#1
01/23/2008 (5:33 am)
Does your old password work as well? Also you should probably list your Web browser and version.
#2
01/23/2008 (9:24 am)
Internet Explorer 7.0.5....

As for the old password I only use 4 and none work.
#3
01/23/2008 (10:05 am)
Did your original passwords ever work?

I think there maybe two issues at hand here
1. Your password never working
2. The password change site is broken

can you give out the full URL or does it have confidential info in it?
#4
01/23/2008 (10:50 am)
Hey Pierre,

Can you please send me your login info at jamesw AT garagegames.com. I'll get everything sorted out for you.
#5
01/28/2008 (7:00 pm)
James any update? Or is there more information required?

Pierre