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PC reboots on Torque startup

by Hatish · in Constructor · 01/16/2008 (4:56 am) · 10 replies

Hi,

I have tried using Torque on my PC at work from the first release. However, all it ever does, upon startup, is freeze my PC for about 2 seconds, and then my PC reboots. I haven't the faintest idea why this is happening, though it could be because I have on-board Intel Graphics. I have updated my motherboard with the latest drivers, including for the on-board graphics.

Please can you tell me what files or logs to send you, or how to enable a safe-mode, or something so that you can help me fix this.

Thanks...
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Hatish

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    Torque 3D Owner Marc Dreamora Schaerer
    Gayasoft
    #1
    01/16/2008 (5:16 am)
    Onboard intel might have problems running Torque unless you go into yourGameFolder/client/prefs.cs and switch it to D3D instead of OpenGL (on vista you might even be totally unable to run opengl).

    SafeMode is enabled by default (see prefs.cs as well)

    Hatish
    #2
    01/16/2008 (6:33 am)
    Hi,

    My apologies for the confusion, I was talking about Torque Constructor. I don't have any version of Torque other than constructor.

    Any help is appreciated.

    Thanks...

    Torque Owner Dave D
    #3
    01/16/2008 (1:47 pm)
    First thing I would do is turn off the wonderful feature of rebooting when there's a problem.
    You can do this by right clicking "My Computer" and selecting "Properties,"
    Click the "Advanced" tab, then click "Settings" under the "Startup and Recovery" heading.
    Then un-check "Automatically Restart."

    It will blue screen, but at least you can see, hopefully, what is going on. I do agree with the previous post-er, it probably has to do with the intel chipset.

    Torque 3D Owner Caylo Gypsyblood
    #4
    01/16/2008 (1:58 pm)
    Hatish, it would also help to know what type of hardware you actually have. Amount or RAM, CPU type computer BRAND name, that type of thing....

    Hatish
    #5
    01/16/2008 (10:01 pm)
    Hi,

    My apologies for the confusion, I was talking about Torque Constructor. I don't have any version of Torque other than constructor.

    Any help is appreciated.

    Thanks...

    Hatish
    #6
    01/16/2008 (10:11 pm)
    Hi,

    I have a HP Compaq DC7700p Ultra-slim desktop. C2D E6400, 2 Gig Ram.

    Disabled reboot, going to try again and see what happens :)

    Thanks...

    Associate David Montgomery-Blake
    David MontgomeryBlake
    #7
    01/17/2008 (7:24 am)
    I'll see if I can get it to work on a DC7700 small form-factor that I have here in the office.

    Are you using on-board graphics or sound? I'm not sure about the hardware differences between the US and SFF DC770's.

    EDIT:
    The PC's I have here are running XP SP2, so I can only test on that, not Vista.

    Hatish
    #8
    01/17/2008 (10:33 pm)
    Well, a quick update...

    I've disabled the automatic reboot. That seems to have been a very good move, because though Constructor still crashes on startup, it doesn't crash my machine, and it works after 2 or 3 tries. I'm quite happy to settle for that :)

    Thanks for all your help :)

    Associate David Montgomery-Blake
    David MontgomeryBlake
    #9
    01/18/2008 (6:42 am)
    I didn't have the issue on either machine. Sorry.

    Torque 3D Owner Caylo Gypsyblood
    #10
    01/18/2008 (7:02 am)
    Just going from the way the crash 'sound', I would say you might have bad RAM, or an overly dirty CPU fan. After you have checked your BIOS to be sure there is not something silly with it; might wish to open the computer case (with it OFF of course...) unplug your RAM, take a light brush- such as a soft paintbrush, and dust the inside of your computer out. Be sure to check any fans and clean them also. Plug the RAM back in, press each PCI card down to make sure its well seated. And power back up. Not 100% garentee to help at all; but just a few days ago i notice my CPU was getting in the 50C range after an odd 3D Max crash, and found my case fans were quite blocked up with dust.