GG, I want a refund
by Dan Partelly · in Torque Game Engine Advanced · 04/02/2007 (3:04 am) · 44 replies
As the thread title say, I want a refund for the money i spent on TSE EA and TGE.
The grounds are: delivering TGEA 1.0 in a form which does not meet the advertised feature list, and the
general poor quality of the product.
On the same lines, I want a refund for the TGE product, which I bought only to qualify for a TSE EA
purchase.
I will keep my TGB license, that is a good product.
Please direct me to the appropriate resources within your company so I can get my money back.
Thank you, Dan
The grounds are: delivering TGEA 1.0 in a form which does not meet the advertised feature list, and the
general poor quality of the product.
On the same lines, I want a refund for the TGE product, which I bought only to qualify for a TSE EA
purchase.
I will keep my TGB license, that is a good product.
Please direct me to the appropriate resources within your company so I can get my money back.
Thank you, Dan
About the author
Thread is locked
#42
I keep an eye on the engine since the first day. I simply assumed that the promised features where already implemented. Even if they are not, the engine was put in 1.0 in a sorry state , more like a pre-beta than anything else. Also, **if** EULA have stipulations against the law , they are most likely void.
Anyway, I emailed Eric and I made a formal request.
04/03/2007 (9:03 am)
Timothy,I keep an eye on the engine since the first day. I simply assumed that the promised features where already implemented. Even if they are not, the engine was put in 1.0 in a sorry state , more like a pre-beta than anything else. Also, **if** EULA have stipulations against the law , they are most likely void.
Anyway, I emailed Eric and I made a formal request.
#43
04/03/2007 (9:09 am)
And also Timothy, Id like to know where is in EULA said I forfeit my right to refunds .
#44
The productivity and usefulness of this thread has really gone downhill. It's my feeling that the issues above have been adequately answered and the proper routes have been displayed.
If there are specific complaints about features, please create new threads in the Bugs / Feedback forums with specific case instances on what has gone awry. If you have a sales issue, please follow the instructions I posted above.
A game engine is an extremely complex product, especially a higher-end product like TGEA which is geared towards professionals. It takes detailed knowledge of C++ in order to full understand the inner workings and technicalities. We have several easier entry level products which offer a more comfortable experience in going from hobbyist to pro such as TGB.
Again, GarageGames strives to create only quality products and we wouldn't release a product if we didn't feel it was ready for the target audience. Thanks for being understanding and bearing with us guys.
04/03/2007 (9:19 am)
Dan, in many places in the second half of the EULA describing our Warranties, Disclaimers, Fees, and more. It's all there.The productivity and usefulness of this thread has really gone downhill. It's my feeling that the issues above have been adequately answered and the proper routes have been displayed.
If there are specific complaints about features, please create new threads in the Bugs / Feedback forums with specific case instances on what has gone awry. If you have a sales issue, please follow the instructions I posted above.
A game engine is an extremely complex product, especially a higher-end product like TGEA which is geared towards professionals. It takes detailed knowledge of C++ in order to full understand the inner workings and technicalities. We have several easier entry level products which offer a more comfortable experience in going from hobbyist to pro such as TGB.
Again, GarageGames strives to create only quality products and we wouldn't release a product if we didn't feel it was ready for the target audience. Thanks for being understanding and bearing with us guys.
Torque 3D Owner Dark Tengu