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Need help using TGEA

by Catherine · in Torque Game Engine Advanced · 03/13/2007 (12:35 pm) · 16 replies

I recently purchased Torque Game Engine Advanced - Indie License. I have downloaded it on my PC and my laptop and it won't work on either one. When I click on the exe icon, the outline for the window appears but then I get an error message and it closes. I downloaded the demo and that works on both of the computers but the engine itself won't run. I don't think my PC can run it because it only has 256 MB of RAM, but my laptop is running Windows XP service pack 2, has 512 MB of RAM, and is an Intel Pentium M, processor 1500MHz, 1.50 GHz. It also has DirectX 9.0 SDK. According to the system requirements on the webpage, the engine should run on my laptop. Some of my friends have also purchased the engine and they are having the same problem.

This is my laptop's System Information:
OS: Windows
CPU: Intel Pentium M
Memory: 512 MB of RAM
Video Card: NVIDIA GeForce FX Go5200 32M/64M
Sound Card: SoundMAX Integrated Digital Audio
Hard Disk: 37.2 GB Total, 22.9 GB free space
Connection: Broadband

Any help would be greatly appreciated. Thank you.
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Associate David Montgomery-Blake
David MontgomeryBlake
#1
03/13/2007 (12:48 pm)
What is the error message? Does it have to do with not supporting a certain pixel shader version?

Associate Scott Burns
GG Alumni
#2
03/13/2007 (12:51 pm)
It might help if you mention what the error message is. Make sure you have the latest drivers for your card installed.

Is that card a 32 MB or 64 MB card? Does it even support Shader model 1.1?

Torque Owner Catherine
#3
03/13/2007 (1:06 pm)
The error message says:

TGEA.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Error Signature
AppName: tgea.exe AppVer: 0.0.0.0 ModName: tgea.exe
ModVer: 0.0.0.0 Offset: 000d7b2e

It does have the latest drivers installed but I'm not sure if it supports Shader model 1.1, how do I tell?

Torque Owner Surge
MDNAMEDIA
#4
03/13/2007 (1:16 pm)
Im not an expert, but that video card is probably your problem.
You need one that supports shader 1.x and Up!
This link should lead to where you can test your cards shader level.
If the link doesnt work, try searching google for Nvidia Shader Test programs.

I think you need a beefier Card though!

Torque Owner Catherine
#5
03/14/2007 (7:06 am)
The error message says:

TGEA.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Error Signature
AppName: tgea.exe AppVer: 0.0.0.0 ModName: tgea.exe
ModVer: 0.0.0.0 Offset: 000d7b2e

It does have the latest drivers installed but I'm not sure if it supports Shader model 1.1, how do I tell?

Torque Owner CdnGater
Duggan Software Studio
#6
03/14/2007 (7:34 am)
@Catherine

TGEA produces a console.log in the same directory as TGEA.EXE when it runs. Are you getting as far as that? If the log is created, what does it say towards the bottom.

Torque Owner Catherine
#7
03/14/2007 (7:40 am)
Here is the console.log:

//-------------------------- 3/14/2007 -- 10:39:50 -----
Processor Init:
Intel (unknown, Pentium Pro/II/III family), ~1.50 Ghz
(timed at roughly 1.50 Ghz)
FPU detected
MMX detected
SSE detected

Math Init:
Installing Standard C extensions
Installing Assembly extensions
Installing FPU extensions
Installing MMX extensions
Installing SSE extensions

Initializing platform...
Input Init:
keyboard0 input device created.
mouse0 input device created.
DirectInput enabled.

Creating GFXDevice...
Done
Initializing chunk mappings...
o 'TEXT' maps to TextChunk
o 'SCHK' maps to UnknownChunk
o 'SCHK' maps to SimChunk
--------- Loading MODS ---------
Executing demo/main.cs.
Executing common/main.cs.
Missing file: common/defaults.cs!
Executing common/client/unicodeStrings.cs.
Executing demo/client/defaults.cs.
Executing demo/server/defaults.cs.
Missing file: demo/client/prefs.cs!
Missing file: demo/server/prefs.cs!
Executing creator/main.cs.
Executing common/main.cs.
Missing file: common/defaults.cs!
Executing common/client/unicodeStrings.cs.

--------- Parsing Arguments ---------

--------- Initializing MOD: Common ---------
Executing common/client/canvas.cs.
Executing common/client/audio.cs.

--------- Initializing MOD: Torque Demo ---------
Executing demo/client/init.cs.
Executing demo/server/init.cs.
Executing demo/data/init.cs.
Executing demo/data/terrains/highplains/propertyMap.cs.

--------- Initializing MOD: Torque Demo Server ---------
Executing common/server/audio.cs.
Executing common/server/server.cs.
Executing common/server/message.cs.
Executing common/server/commands.cs.
Executing common/server/missionInfo.cs.
Executing common/server/missionLoad.cs.
Executing common/server/missionDownload.cs.
Executing common/server/clientConnection.cs.
Executing common/server/kickban.cs.
Executing common/server/game.cs.
Executing demo/server/scripts/commands.cs.
Executing demo/server/scripts/centerPrint.cs.
Executing demo/server/scripts/game.cs.

--------- Initializing MOD: Torque Demo Client ---------
Executing demo/client/ui/customProfiles.cs.
Executing common/client/message.cs.
Executing common/client/mission.cs.
Executing common/client/missionDownload.cs.
Executing common/client/actionMap.cs.
Video Init:
GFXD3DDevice - using 'd3dx9_31.dll' for dynamic linking.
DirectX version - 9.0T
Direct 3D device found

Cur. D3DDevice ref count=1
Pix version detected: 2.000000
Vert version detected: 2.000000
Initializing GFXCardProfiler (D3D9)
o Vendor : 'NVIDIA'
o Card : 'GeForce FX Go5200 32M/64M'
o Version: '45.91'
- Scanning card capabilities...
GFXCardProfiler (D3D9) - Setting capability 'autoMipMapLevel' to 0.
GFXCardProfiler (D3D9) - Setting capability 'maxTextureWidth' to 4096.
GFXCardProfiler (D3D9) - Setting capability 'maxTextureHeight' to 4096.
- Loading card profiles...
- Loading card profile profile/D3D9.cs
- Loading card profile profile/D3D9.NVIDIA.cs
- No card profile profile/D3D9.NVIDIA.GeForceFXGo520032M64M.cs exists
- No card profile profile/D3D9.NVIDIA.GeForceFXGo520032M64M.4591.cs exists
Executing common/ui/defaultProfiles.cs.
Executing common/ui/ConsoleDlg.gui.
Texture Manager
- Approx. Available VRAM: 33554432
- Threshold VRAM: 134217729

Torque Owner CdnGater
Duggan Software Studio
#8
03/14/2007 (7:54 am)
@Catherine

You said you also had the TGEA demo running right? (The demo you download from GG site).

If so, can you just start the demo, and when you get to the menu screen, exit back out. Then post the console.log from that. I want to compair both logs to figure out where you are dying.

Torque Owner Catherine
#9
03/14/2007 (8:24 am)
I did have it running but i uninstalled it when i bought TGEA. now when i redownload the demo and try to run it it doesn't work. the console log is the same. the old demo was diferent, i think it was a different version. i swear torque hates me.

Associate Scott Burns
GG Alumni
#10
03/14/2007 (8:36 am)
What release of the DX SDK are you running?

Torque Owner CdnGater
Duggan Software Studio
#11
03/14/2007 (9:11 am)
@Catherine

First off, you have the right shader support as showing in the log sample below.

Pix version detected: 2.000000
Vert version detected: 2.000000

@Scott

Looks like Catherine is running with the D3DX October 2006 Update.

Shortly after the end of the log, it would run the OpenAL init. If this crashed, then it would not have enough time to flush the log.

@Catherine

Do you have OpenAL installed?

I did suggest using the newer SDK, but seeing as there are shader compiler errors related to it, I thought better of that suggestion since.

Torque Owner Catherine
#12
03/15/2007 (5:06 pm)
What is OpenAl?

in the folder where the exe is, is a file called OpenAL32.dll if thats what you mean.

Torque Owner Brian Ramage
Black Jacket Games
#13
03/19/2007 (11:20 am)
Try installing the latest DirectX, that's usually why it crashes like that.

Torque Owner Catherine
#14
03/19/2007 (6:23 pm)
I have the latest directx installed. i have directX 9.0c

Torque Owner Tim Heldna
#15
03/19/2007 (10:00 pm)
I believe Brian might be referring to the DirectX SDK.

DirectX SDK

Torque Owner Houston Community College (#0008
#16
03/25/2007 (3:55 pm)
The version of RTS that I got last month had crashes on my XP system.
My vista computer had no crashes.
Last week I downloaded a version with many new dates on the script files. No problem on XP and the selection circles worked. Vista is still happy, but only polygons for selection circles