Adminsitrative/Forum Suggestion to T2D owners
by Stephen Zepp · in Torque Game Builder · 02/27/2005 (11:35 am) · 4 replies
Having managed forums on my own for quite some time, here is a suggestion/request for all T2D owners:
Please reserve the "Report Bugs" forum for proven, demonstratable bugs in the product itself, instead of a discussion area for issues you may be having that may, or may not, be related to the product implementation.
The main reason for this is that since this is an Early Adopter Release, there will certainly be actual errors in the product that will need to be resolved prior to full release. However, from a project management standpoint, Josh and Melv will have a much easier time tracking actual bugs that need correction if they have a "clean" forum area that only includes proven bugs in the product, instead of a lot of discussion that turn out to be lack of understanding of the product. That last sentence sounds harsh--it's not meant to be! What I'm meaning to say here is that the "Report Bugs" forum sub-area would be much easier for Josh and Melv to use as a tool for bug reporting if it only contains actual bugs, instead of discussions!
In other words, if you are "spring-loaded" to discuss in the General Discussion forums instead of the Report Bugs forums, we'll most probably have a much more functional "Early Adopter" phase!
Thanks!
Please reserve the "Report Bugs" forum for proven, demonstratable bugs in the product itself, instead of a discussion area for issues you may be having that may, or may not, be related to the product implementation.
The main reason for this is that since this is an Early Adopter Release, there will certainly be actual errors in the product that will need to be resolved prior to full release. However, from a project management standpoint, Josh and Melv will have a much easier time tracking actual bugs that need correction if they have a "clean" forum area that only includes proven bugs in the product, instead of a lot of discussion that turn out to be lack of understanding of the product. That last sentence sounds harsh--it's not meant to be! What I'm meaning to say here is that the "Report Bugs" forum sub-area would be much easier for Josh and Melv to use as a tool for bug reporting if it only contains actual bugs, instead of discussions!
In other words, if you are "spring-loaded" to discuss in the General Discussion forums instead of the Report Bugs forums, we'll most probably have a much more functional "Early Adopter" phase!
Thanks!
#2
Maybe we should try to establish a standard for reporting bugs to make it easier for Melv and Co to try and fix them?
I imagine you guys at GG probably have a system in place for managing bug fixes, maybe there could be an online form that we could fill in with relevant information and submit it to the T2D team?
- Dave
02/27/2005 (1:31 pm)
Yeah - that seems like a good idea to me too.Maybe we should try to establish a standard for reporting bugs to make it easier for Melv and Co to try and fix them?
I imagine you guys at GG probably have a system in place for managing bug fixes, maybe there could be an online form that we could fill in with relevant information and submit it to the T2D team?
- Dave
#3
02/27/2005 (10:06 pm)
David, we're still trying to figure out the best way to take care of this on the site. We'll keep everyone here posted, of course.
#4
02/28/2005 (6:44 am)
@Josh/Melv: If you guys don't have anything setup internally already, I highly suggest Bugzilla. It's free, been in use for years, and I personally know three professional QA/development shops that use it as their primary tracking tool--it's most excellent! 
Associate Melv May
Whilsts I'm more than happy to help anyone with any problem they have on T2D, doing so under the guise of a bug can be misleading, especially if people other than us want to look through the bugs forums to see if someone has had the same problem.
I'm currently compiling a list though of the most common things being asked as well as the most confusing aspects that people seem to be encountering. I'm going to hold-off on posting this list though as new tutorials will help alleviate these issues.
- Melv.