Cannot Download Platformer Kit Pro from Account Page
by William Holmes · in Site Feedback · 06/02/2010 (12:46 am) · 3 replies
This probably goes here.
Anyway, finally decided to do something useful with my TGB and PKP purchases, since i've spent the last 12 weeks at university and havn't had the free time to do anything else. I noticed that there was a TGB update and a PKP update for the TGB update, figured 'great, let's download those'.
Unfortunately, i cannot download the PKP update; i can download the documentation just fine, but if i attempt to download the PKP file i get sent to an error page saying:
The requested download url cannot be found
Please visit your MyAccount page and follow the download link to be issued a new url.
This is kind of a problem. Attempting to follow the 'MyAccount' link takes me to another page that doesn't exist, and i've tried waiting a half-hour for the link to expire and get a new download. I've also tried using IE instead of Firefox, still no luck. The link just appears to be broken.
--EDIT--
A quick check reveals i can download older versions of the PKP, just not the version for TGB 1.7.5
Anyway, finally decided to do something useful with my TGB and PKP purchases, since i've spent the last 12 weeks at university and havn't had the free time to do anything else. I noticed that there was a TGB update and a PKP update for the TGB update, figured 'great, let's download those'.
Unfortunately, i cannot download the PKP update; i can download the documentation just fine, but if i attempt to download the PKP file i get sent to an error page saying:
The requested download url cannot be found
Please visit your MyAccount page and follow the download link to be issued a new url.
This is kind of a problem. Attempting to follow the 'MyAccount' link takes me to another page that doesn't exist, and i've tried waiting a half-hour for the link to expire and get a new download. I've also tried using IE instead of Firefox, still no luck. The link just appears to be broken.
--EDIT--
A quick check reveals i can download older versions of the PKP, just not the version for TGB 1.7.5
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#2
06/02/2010 (8:30 am)
Henry - That was my mistake, forgot to put the full file path when uploading the new builds. They should be fixed now. Again really sorry for the inconvenience. Good luck with your game building.
#3
06/02/2010 (7:25 pm)
Sweet, thanks for the prompt response guys. Downloads fine now. 
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