Game Development Community

newb here: problem with included tutorials

by screeg · in Artist Corner · 01/13/2010 (2:39 pm) · 12 replies

I have the artist's $100 license, and the included interface/how-to-add-a-model/etc. tutorials reference content that was not included. For example, the only .ter file included is the desert. Instructed to "Go ahead and click on the Terrain file box to open a file browser. You should be looking for *.ter files, which is a proprietary Torque 3D format that contains terrain data. Locate a file and click Open/OK," I searched for .ter files in Windows and chose to open the only one extant. This crashes the program.

Is there some way to get the content and file structure referred to in the documentation for the artist's license?

A related question for devs: why, after a year in beta, was this product released with half-finished/ half-assed support documentation and links to non-existent video tutorials? Did you run out of money all of a sudden and need to get some sales?

#1
01/13/2010 (2:50 pm)
@Scott - Which terrain file did you open? Can you give me a specific file path?
#2
01/13/2010 (2:59 pm)
Using the ... browse button under the Media tab, I chose:
C:\Torque\Torque 3D 2009 1.0.1\Examples\FPS Example\game\art\terrains\Deathball Desert_0.ter

-> crash to Torque Toolbox.
#3
01/13/2010 (3:16 pm)
Does anything pop up in your console log explaining the error? Something should display at the very end before the log ends.
#4
01/13/2010 (3:27 pm)
[FileSystemChangeNotifier::internalNotifyDirChanged] : [/shaders/procedural]
[FileSystemChangeNotifier::internalNotifyDirChanged] : [/tools/levels]
[FileSystemChangeNotifier::internalNotifyDirChanged] : [/tools/levels]
Resource<TerrainFile>::create - could not open '../../../Examples/FPS Example/game/art/terrains/Deathball Desert_0.ter'
Failed to create resource: [../../../Examples/FPS Example/game/art/terrains/Deathball Desert_0.ter]
Resource<TerrainFile>::create - could not open '../../../Examples/FPS Example/game/art/terrains/Deathball Desert_0.ter'

email me if you want the whole log.
----
Am I to understand the Artist license doesn't ship with the "Full Template" frequently referred to in the tutorial docs? Perhaps the files for that could be made available?
#5
01/13/2010 (3:40 pm)
No need to post the whole thing. I'll go test this now myself in our 1.1 project to see if this has been fixed.

The Full Template is now showing up? That definitely should not be happening. When you create a new project, what templates do you see?
#6
01/13/2010 (3:41 pm)
Full and Empty (under Projects tab/New Project)
#7
01/13/2010 (3:44 pm)
OK. I just checked our 1.1 build and I did not receive a crash when I tried to set the .ter field to Deathball_Desert_0.ter.

I'll have to check the forums to see if this was a bug posted in a previous version and fixed for 1.1, or if it is an issue specific to your build.
#8
01/13/2010 (3:44 pm)
OK. Then you have access to the Full Template mentioned in the tutorials. It is not a project in the stock engine. You have to create a new project, then select the Full Template.
#9
01/13/2010 (4:02 pm)
This is what I did the first time (just double-checked that to make sure). One issue is that the screenshots and file names do not match the build. The former I can get around, but the files often just aren't where they should be, and aren't in fact anywhere under the root folder. I verify this by searching by file extension, like I did with the .ter files.

For example, in the Adding 3D models section, Adding A DIF (Interior):

"The last type of 3D shape we are going to load is a DIF. An interior is loaded just like a DTS or COLLADA file. In the Library->Meshes tab, navigate to art/interiors/tower. Hover over the "tower" entry to get the file information." -> There is no such folder, nor are there any .dif files anywhere from folder "Torque" on down.

I'm running version 1.01, downloaded Dec 30. The version available on My Account hasn't changed. Should I infer that 1.1 of the Artist's license is not available yet?

BTW, these are the online tutorials I tracked down myself, since the link from within the software is dead.
#10
01/13/2010 (4:24 pm)
A lot has happened since the last set of docs were pushed. So much has changed for 1.1 that I am rewriting a ton of the docs to use updated information and screenshots. We are phasing out DIF support, so I will be removing references to that.

As for 1.1, it is currently in Alpha which is only available to Professional owners. When 1.1 leaves Beta, everyone will have access to it (except demo version may lag behind).
#11
01/13/2010 (4:44 pm)
Right. Last two questions: are releases pushed out via email to registered users? If not, what's the best place to check online?