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Getting my copy of TGE

by Lord Frenton · in Site Feedback · 09/07/2009 (7:46 pm) · 4 replies

Hello,
Forgive me if this is the wrong forum for this question, but a loooong time ago I purchased a copy of TGE with the full intention of using it. However, stuff happened and I never got to actually using it. I no longer seam to have it on my computer as well. I logged back on to my (still active..yay!) account to find the message in my "product" tab that the TGE can be found in the "Previous Versions" link in the Torque 3D. I can not seem to find that link.
Can I still gain access to download my old purchase of the TGE? If so, where would I find that?

Thank you,
Chris

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#1
09/07/2009 (8:30 pm)
TGE and TGEA are shown under the T3D page if you've purchased T3D. Otherwise, they should be listed on the main "My Products" page, a few lines below the message you described above.

Edit: Additionally, your profile doesn't show you as an owner - that probably happened during the major web site rebuild a few months back. You'll need to have someone at GG fix that for you, so you can download TGE again.
#2
09/07/2009 (8:53 pm)
ah. I see. Yeah, there is no product information under my name. Thanks for your fast reply! Do you know who I should e-mail to figure out how to get the download back? In the meantime I will search the forums.

Thanks again.
-Chris
#3
09/07/2009 (9:06 pm)
Just use the Contact Us link up there at the top of the page. It should fill in your name etc. from your current account's details. At least I have gotten quick responses from GG using that :)
#4
09/07/2009 (9:06 pm)
oops. Apparently, I got two GG accounts. I tracked down the correct one (this one) and voila! There it is!

Thanks for everyone's quick responses! Sorry to waste yer time. =)