[Beta 5] Demo Crash
by Husam Saoudi · in Torque 3D Professional · 08/28/2009 (2:51 pm) · 13 replies
I just installed Beta 5 but cant run any of the demos.
I keep getting Application error - unknown software exception.

I have a Dell Optiplex 775
Core2 Quad Q9300
3.25GB Ram
Windows XP Pro SP3
ATI Radeon HD 2400 Pro
2 Dell 2408W running at 1920x1200
EDIT:
I just tried Beta 4 and 3. They gave me the same error.
I have the latest ATI drivers and Directx 9.0c
I keep getting Application error - unknown software exception.

I have a Dell Optiplex 775
Core2 Quad Q9300
3.25GB Ram
Windows XP Pro SP3
ATI Radeon HD 2400 Pro
2 Dell 2408W running at 1920x1200
EDIT:
I just tried Beta 4 and 3. They gave me the same error.
I have the latest ATI drivers and Directx 9.0c
About the author
I wrote my first program on an ATARI 400. Have been programming ever since. I've been away from C since 1998, now I wanted to come back to it by doing something fun, so here I am.
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#2
The crash happens as soon as I click on World Editor, Gui Editor, or Play Game.

I just installed and clicked.
09/02/2009 (6:37 pm)
I'm new to torque so I don't know how to get a console log.The crash happens as soon as I click on World Editor, Gui Editor, or Play Game.

I just installed and clicked.
#3
Hopefully the console.log will contain enough of a error message for someone to ascertain what is going wrong.
09/02/2009 (6:55 pm)
Navigate to the FPS Genre Kit directory (since you're showing that project in your screenshot) and post the contents of the console.log file -- it's a simple text file. Hopefully the console.log will contain enough of a error message for someone to ascertain what is going wrong.
#4
09/02/2009 (7:26 pm)
I had that same error in beta 1 when i had first installed it and it was due to not having the Direct X SDK installed, make sure your direct x sdk is installed and the physx stuff as indicated in the read me file.
#5
There is only one log file in my beta5 folder change.log in C:\Torque\Torque 3D 2009 Beta 5\Engine\lib\ljpeg\extras
I guess it crashes before a console log is genarated.
@Kenneth Johnston
I have Microsoft DirectX SDK (August 2008). I'll download the latest one and see (March 2009).
It's strange to require the SDK to run the exe because I dont expect my users to have the SDK on their systems.
09/03/2009 (11:53 am)
@Michael HallThere is only one log file in my beta5 folder change.log in C:\Torque\Torque 3D 2009 Beta 5\Engine\lib\ljpeg\extras
I guess it crashes before a console log is genarated.
@Kenneth Johnston
I have Microsoft DirectX SDK (August 2008). I'll download the latest one and see (March 2009).
It's strange to require the SDK to run the exe because I dont expect my users to have the SDK on their systems.
#6
09/03/2009 (12:24 pm)
The exe you are running is part of another sdk which requires the DX SDK. Once you complete your project and build the binaries and what nots, you will no longer be needing the dx sdk but instead the dx drivers. If you are crashing before a console log is generated (which is wierd) try compiling a debug build and step through the start up to see where the crash is occurring. Though keep in mind to compile you will have to add the Direct X libraries to the compiler. take a look at the tgea documentation on how to do that.
#7
I tried Debug version and I could not see the line where is breaks.

09/03/2009 (3:47 pm)
I recompiled with DX March 2009 SDK and still crashed.I tried Debug version and I could not see the line where is breaks.

#8
09/03/2009 (6:06 pm)
Did you install PhysX (the drivers, not the SDK)?
#9
10/01/2009 (5:49 pm)
I've uninstalled the PhysX SDK and installed just the system software. and tried T3D 1.0 GG binaries and same crash.
#10
Also, as a shot into the dark, since OpenAL DLLs are what is loaded in right before the crash, try updating or uninstalling OpenAL.
10/02/2009 (1:04 pm)
Please compile a debug executable and make a screenshot of the stack dump when it crashes.Also, as a shot into the dark, since OpenAL DLLs are what is loaded in right before the crash, try updating or uninstalling OpenAL.
#11
It was the OpenAL, I uninstalled it and T3D worked.
I've installed the latest OpenAL and T3D seems to work fine.
Five Betas and I could not see a thing because of the OpenAL.
Hey at least I get to step right into 1.0
Thank you so much for your help.
Here's a shot
10/02/2009 (1:59 pm)
That was no shot in the dark, you were dead on target.It was the OpenAL, I uninstalled it and T3D worked.
I've installed the latest OpenAL and T3D seems to work fine.
Five Betas and I could not see a thing because of the OpenAL.
Hey at least I get to step right into 1.0
Thank you so much for your help.
Here's a shot
#12
Dang, we NEED to put in HUGE warnings all over the place that people absolutely need to update their OpenAL installations to the latest version. A lot of people have come across this. Anything but the most recent version from Creative is just nothing but trouble.
Bad glad this solved the problem. Have fun.
10/02/2009 (2:06 pm)
Dang, we NEED to put in HUGE warnings all over the place that people absolutely need to update their OpenAL installations to the latest version. A lot of people have come across this. Anything but the most recent version from Creative is just nothing but trouble.
Bad glad this solved the problem. Have fun.
#13
No logs or nothing, even in VC++ in debug it would not break at a line. So I was lost...
10/02/2009 (2:15 pm)
yeah, I was focusing on T3D itself because I was not having other issues with openAL, and when I compile I get a crash that did not tell me anything.No logs or nothing, even in VC++ in debug it would not break at a line. So I was lost...
Torque 3D Owner Kenneth Holst
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