Web Site Update
by Eric Preisz · 07/15/2010 (10:26 am) · 185 comments

It’s 3:05 am PST and we just finished the most recent upgrade to the site. As a game programmer ( semi-retired ) web deployment makes me nervous. I don’t get that comfy chair, worn-in baseball glove, feeling that I get from the technology domains that feel more like home to me. Luckily, I’ve been able to calm my nerves with few slices of bacon covered pizza. So far, we made it through the update without any major issues. Thanks a million to those in the associate’s forum who spent their free time beta testing for us when they could have been working on their games:
Special Thanks: Fyodor "bank" Osokin Joseph Euan Michael Hall Tom Spillman Konrad Kiss David Montgomery-Blake Ted Southard Giuseppe De Francesco |
Thanks guys!
The site changes will seem relatively small at first glance, so I’ve put this blog together to help point out some of the foundational changes that make this update a bigger one than you might notice at first glance.
One of my tenants is that bad news should be delivered first, so let’s get that out of the way. You have sent us a lot of web related bug reports and changes and we didn’t cover many of them in this update. Our focus on this round is more about updating systemic business related updates. If we don’t fix those systemic issues, they will undermine all other aspects of how we do business. We’ve been doing a lot of this over the past few weeks and we are slowly raising the tide for more positive future changes. Functionality fixes to come, please hang in there.
So let’s dive into the update:
Brand – Last year we announced that we were retiring the GarageGames name for most of our businesses ( the game studio occasionally uses the GG name ). This is bittersweet change for sure. I have a fondness for the name and more so for the ideology behind the name. As do many, many, people for whom the name GarageGames touched. But the reality is that we are a very different company. Some say better; some say worse -but in the end we are definitely different. Switching to the Torque brand is recognition of that change and a new identity that we can use to move forward with on future projects. You will notice a new logo that contains the phrase “By InstantAction” which helps people understand that we are a part of a bigger company with a broader focus. We are three divisions: Tools & Engine, Game Studio, and Platform. You know what this division does, but you may not be aware of the others. The game studio is very busy working on high-end socially driven games and the Platform is building the next generation of services (achievements, e-commerce, etc.) that modern gamers expect. | ![]() |
Studio Licensing – For a long time we have not given the public visibility into the pricing for studio licenses. Studio licenses are seat licenses rather than licenses that are tied to a given individual and in the past we only offered them via direct sales. If you own a studio license, you will notice that you have a new tab in your account named “My Studio”. | ![]() |
Under this tab you can reassign studio licenses to any other individual who has an account on the site. When you assign a license, your studio name will display under their avatar. This is the first of many ideas we’ve discussed to help your studio build its own brand. Expect to see more and more studio services and functionality over the next couple of years. An upgrade from an individual license to a studio licenses is being offered for a promotional price of $25 per upgrade.
EULA – We’ve updated our EULA for all of our engines (third party products are not part of the uber EULA ). Prior to this change we had different EULAs for each product line which made it difficult to manage and difficult for our users to understand. By consolidating we are making the licensing easier on all involved. We are open to your feedback so if you have any questions regarding the changes, feel free to contact us licensing@torquepowered.com.
Product Names – If you’ve been around the company for a while you know that naming products hasn’t always been our strength ( you might remember the TAT incident ). We’ve done a lot better in recent years, but there is still some confusion when we talk about future vs. current products. To solve this problem we are adding a year designation to our product names. A year denotes a major change in the software. For example, the Torque 3D that you know today is now known as Torque 3D 2009. If we made a major change in the software (typically an editor upgrade or major value increase), we would likely update the year to denote the dramatic upgrade ( i.e. Torque 3D 2011 ). Updates will be delivered as service packs. Torque 3D 2011 SP3. That sounds cool. We will be migrating products to this naming convention over the next couple of releases.
Over the next few weeks, we have a series of blogs that we have been waiting to deliver. Keep checking the site for new updates and news related to all of the work we’ve been doing over the past couple of months. Until then, feel free to post any site bugs related to these changes in this thread. Also, we have our web developer monitoring the live chat system in the bottom right hand corner to help you if you get stuck over the next couple of days. There will be bugs, but we will do our best to fix them ASAP.
Thanks everyone!
About the author
Manager, Programmer, Author, Professor, Small Business Owner, and Marketer.
#82
07/15/2010 (7:58 pm)
Awesome Deal for the $25 upgrade price! Two thumbs up!
#83
07/15/2010 (8:34 pm)
This is great for the Torque Users around the world, nice update on the site also the Studio upgrade is Awesome and this thread has just gone off the scales - hoping the new direction will keep getting better and better for Torque :)
#84
My question is thus: I have never used the TGE license (TGEA came out, so I started with that product instead), but I have a nine-year-old who is *very* interested in Sketchup and "3D." There's no chance of him making a commercial game, but I have been thinking for weeks about inquiring if I could somehow obtain a legal means of giving him a copy, even though the product is no longer sold.
This new studio feature--is it the answer to transferring, above-board, use of my license of TGE in a manner in which he would be able to sign up and access the forums? And if not, how would I otherwise arrange for a TGE license at this late date?
Also, gratz on your update--I especially liked that you announced it far ahead of time. Ironically enough, I have an acquaintance who is interested in iPhone development--yesterday when the update for iPhone was announced, I was able to email him the announcement with a caveat he shouldn't try access the website last night as it would be unavailable--which means the website wasn't down the first time he went to check out the product--kudos.
07/15/2010 (8:38 pm)
Let me be clear on this: purchasing a seat license for a "studio" allows me to assign my sublicenses to another user? I have licenses for several Torque engine products--TGE, TGEA, TGB and T3D. I am using the T3D license myself, so I have no desire to reassign it. My question is thus: I have never used the TGE license (TGEA came out, so I started with that product instead), but I have a nine-year-old who is *very* interested in Sketchup and "3D." There's no chance of him making a commercial game, but I have been thinking for weeks about inquiring if I could somehow obtain a legal means of giving him a copy, even though the product is no longer sold.
This new studio feature--is it the answer to transferring, above-board, use of my license of TGE in a manner in which he would be able to sign up and access the forums? And if not, how would I otherwise arrange for a TGE license at this late date?
Also, gratz on your update--I especially liked that you announced it far ahead of time. Ironically enough, I have an acquaintance who is interested in iPhone development--yesterday when the update for iPhone was announced, I was able to email him the announcement with a caveat he shouldn't try access the website last night as it would be unavailable--which means the website wasn't down the first time he went to check out the product--kudos.
#85
what happened to the discounts ?
the iTGB was 475 instead of 750 after the discount, but it was canceled until the 25$ studio bug was fixed.
so.. my question is.
will the discounts return ?
(sorry for my name, this was a temp account for the demo)
07/15/2010 (9:24 pm)
umm.....what happened to the discounts ?
the iTGB was 475 instead of 750 after the discount, but it was canceled until the 25$ studio bug was fixed.
so.. my question is.
will the discounts return ?
(sorry for my name, this was a temp account for the demo)
#86
07/15/2010 (9:25 pm)
What Happened to the T3D forums? I used to get them but now I do not. I get the TGEA and TGE forums.
#87
That was a pricing bug, not a real discount. iTGB will continue to be $500 on top of TGB Pro ($250).
07/15/2010 (9:55 pm)
@Nobody unknownThat was a pricing bug, not a real discount. iTGB will continue to be $500 on top of TGB Pro ($250).
#89
07/15/2010 (10:25 pm)
Do we need Torque 3D Pro before the Studio licenses? I believe we made the same mistake. Can someone follow up?
#90
I would love nothing more than for you to be able to re-assign your old licenses to your 9 year old. Unfortunately, we don't really have the web interface for doing it. Are there others in here that want to do the same type of transfer with older products? Maybe we could do it by hand or build a simple interface if there is enough interest.
@Henry - You may need to add yourself to the My Studio page and assign the licenses to yourself. We are updating the site so that you don't have to go through that step.
As a bit of an aside, we are giving T3D binary users access to the T3D private forums.
07/15/2010 (10:47 pm)
@Netwyrm - I think you've got it. But to be clear. The studio upgrade cost is per license not per account. Right now the cheapest way to by a studio license is to buy an individual license and upgrade it.I would love nothing more than for you to be able to re-assign your old licenses to your 9 year old. Unfortunately, we don't really have the web interface for doing it. Are there others in here that want to do the same type of transfer with older products? Maybe we could do it by hand or build a simple interface if there is enough interest.
@Henry - You may need to add yourself to the My Studio page and assign the licenses to yourself. We are updating the site so that you don't have to go through that step.
As a bit of an aside, we are giving T3D binary users access to the T3D private forums.
#91
07/15/2010 (10:49 pm)
@Jake - no, there are studio versions of the non-pro version as well.
#92
07/15/2010 (10:50 pm)
Eric - just talked with Anthony F. I don't this is what we're looking for. Can someone cancel this?
#93
Very possibly. If my game does well then it would be nice to assign TGE licenses out if I brought on help.
07/15/2010 (11:09 pm)
Quote:Are there others in here that want to do the same type of transfer with older products?
Very possibly. If my game does well then it would be nice to assign TGE licenses out if I brought on help.
#94
Edit: Also just noticed that clicking my name the little popup no longer shows that I own a Torque product. It just shows I am a member.
07/15/2010 (11:48 pm)
Did binary users loose access to the T3D private forums? All I see under pvt is TGB Kart Kit (Private).Edit: Also just noticed that clicking my name the little popup no longer shows that I own a Torque product. It just shows I am a member.
#95
07/16/2010 (12:01 am)
@Sam - We just fixed the T3D private forums issue. We are looking into your other bug.
#96
07/16/2010 (12:06 am)
@Jake - someone will be contacting you.
#97
07/16/2010 (12:23 am)
@Sam & Others - Product ownership in avatar fixed.
#98
07/16/2010 (4:22 am)
My account has been bugged since this morning when I bought the studio license for my source license. I assignment myself as an active user to my T3D professional license and it's been saying pending all this time. I don't know how it's supposed to go through and stop pending. I never got any emails on that account. Now I've lost access to the T3D private forums.
#99
07/16/2010 (4:36 am)
@Avneet -Check to see if you spam filter grabbed it. If you send an e-mail to support@torquepowered.com we will fix this for you. Sorry.
#100
The studio licenses are a pretty cool feature. I love the fact that I can reassign licenses and won't lose it if a employee leaves.
07/16/2010 (5:22 am)
That wasn't the easiest website update. I just realised that I got T2D pro by the bug, properly bought the T2D studio now. Feels odd spending $75 and getting $50 back.The studio licenses are a pretty cool feature. I love the fact that I can reassign licenses and won't lose it if a employee leaves.



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